Operations Manager

Job Type: Full-Time

Experience Level: Experienced, 3-5 years management & training experience

Location: Hybrid within San Diego, CA

Benefits: Competitive salary, health, dental, and vision insurance, 401k, PTO package

ABOUT US

Elevo provides students with the building blocks for a happier life. We work hand-in-hand with schools to nurture our next generation with a full range of in-person and online programs. Our curriculum is designed to promote social-emotional learning and cultural awareness and to support mental health and physical well-being.

We are in a hyper growth stage - come join our rocket ship!

WHY WORK WITH ELEVO

• A meaningful mission to transform kids’ lives and innovate learning
• The opportunity to work in an entrepreneurial environment experiencing hyper growth
• We are guided by a team of experts in social emotional learning, physical activity, education landscape and ed-tech platforms.

JOB OVERVIEW

The role of an Operations Manager is to manage and coordinate the recruitment and training of quality coach/peer mentors in order to ensure the successful implementation of the Elevo Learning’s Social Emotional programs and curriculum in the local K-8 schools in your region.

RESPONSIBILITIES

• Management of staff: You will be overseeing the Regional Managers and part-time coaches who will implement the programs in your region.
• Staff Training & development: You are responsible for ensuring Regional Managers and coaches within your region are trained on how to implement Elevo Learning's curriculum and how to manage large groups of students.
• Team building: It is the responsibility of a Operations Manager to foster an upbeat, positive culture within your team. We want you to be able to attract, retain, and develop a team of high-performing coaches.
• Program Management: An Operations Manager must be able to quickly resolve issues and implement the necessary procedures and processes to improve programs within their region. It is up to the Operations Manager to ensure the quality of Elevo's program in every school within the region.
• Communication: You must be able to effectively and consistently communicate with your team as well as college contacts and school administrators.

REQUIREMENTS

• Managing People/Team Building: Demonstrate excellence in managing and building a results-driven and positive team with a culture of continuous improvement; takes responsibility for subordinates' activities; available to and supportive of staff.
• Recruitment: Attract and recruit college students and recent graduates. Develop relationships with college faculty members and present to college classes/University lecture halls.
• Training: Lead trainings on the Elevo curriculum as well as important customer service skills. Improve coach performance through demonstration and feedback.
• Visionary Leadership: Displays passion and optimism; inspires respect and trust.
• Results Oriented and Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions; able to take decisive action to reach a viable solution and goal.
• Public Speaking: Ability to confidently deliver presentations to large groups of people.
• Customer-Focused: Be able to accurately apply customer feedback in a timely manner.
• Location: Based in San Diego, CA. Must have the ability to visit sites in your region 1-2 times per month.

Elevo is committed to creating a diverse work environment, and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status

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