CJ Logistics America
We provide integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation.

About Statement:
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees.

CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer packaged goods, healthcare and medical supplies, and tire and automotive.

Position Overview

This position will cover 1st/mid shifts

The Operations Leader is responsible for directing and engaging employees and Team Leaders in CJ Logistics America Logistics Center to achieve productivity goals. The Operations Leader will manage Team Leaders and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various CJ Logistics teams on implementing initiatives and coordinating resources to implement solutions and training.

Position Responsibilities

• Provide Leadership
• Communicate clear expectations
• Excite and empower the team
• Deliver on our promise to employees
• Collaborate with the Customer Operations and Operations Optimization leaders to drive efficiency and consistency.

Manage the Workforce Team Leaders

• Train Team Leaders and hold them accountable for performance
• Ensure Team Leaders are observing, training and coaching operations employees to drive performance
• Conduct regular team meetings
• Walk the floor and create a strong presence in the Logistics Center
• Provide consistent messaging and communications
• Connect employees to CJ Logistics and the Customer’s business objectives

Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)

• Implement action plans to deliver results
• Manage a staffing plan to drive results
• Review employee & shift performance with Team Leaders
• Drive cost reduction initiatives and continuous improvement activity
• Support Team Leader efforts to improve operational performance

Oversee the Workplace Environment

• Ensure the building is clean, safe and damage is being addressed and managed
• Troubleshoot problems and remove obstacles so that Team Leaders can properly manage their shift
• Ensure systems are set up appropriately and processes are adhered to, allowing operations employees to be productive
• Manage the environment to ensure throughput and make the system work

Job Qualifications
Required

• Bachelor’s degree
• 3-5 years of experience supervising employees and managing leaders
• Skills in leadership, organization, communication and cross functional teamwork
• Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
• Emphasis on safety is extremely important

Preferred

• Familiarity with MHE
• Familiarity with Microsoft Office applications including Excel and Word
• Familiarity with warehouse management systems or Red Prairie WMS is a plus

Personal Qualities

• Ability to shift priorities easily, and multi-task in a highly transactional environment
• Excellent problem solving skills
• Ability to engage with the workforce and leadership teams and create a positive environment and culture

CJ Logistics America is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of our people to drive change, innovation and growth.