Operations Coordinator (Entry Level) - Boston, MA

WHO WE ARE

At Acrisure Innovation, we are digitally transforming traditional insurance and financial services distribution by building innovative software and AI solutions.

We operate at the intersection of world class talent and seasoned industry expertise. We aren't afraid to challenge conventional wisdom for the benefit of our customers, nor do we think we have all the answers. Our culture values first principles thinking, humility, acting boldly, and fresh perspectives that help us see what others cannot see to transform the industry. We'd like your help.

THE OPPORTUNITY

Acrisure Innovation is seeking an Operations Coordinator to join our growing Boston team. The Operations Coordinator will organize and coordinate office administration and procedures, to ensure organizational effectiveness, efficiency and safety. The Operations Coordinator is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, and task delegation. At times, this role will also perform administrative support activities for senior Innovation executives.

WHAT YOU'LL DO

OFFICE MANAGEMENT

• Manage day-to-day office operations, current expectations include 2-3 days in-office
• Virtual and in-person meeting coordination and event management

• Coordinate daily incoming and outgoing mailings
• Manage office vendors, order, receive and organize office supplies
• Manage reception of all visitors and provide a high level of guest services
• Perform conference room and calendar scheduling
• Liaison with corporate IT, assist in maintenance of local hardware and A/V systems

OPERATIONS MANAGEMENT

• Manage internal processes, operations and communications and take responsibility to ensure deadlines and milestones are met
• Make recommendations to improve internal processes and operations
• Assist with HR related activities including recruitment and coordination of onboarding processes for new hires
• Respond to client and staff queries and offer ongoing support

ADMINISTRATIVE SUPPORT

• Oversee execution of events including regular Town Halls, weekly or monthly recurring events
• Provide general administrative and professional support to executive leaders
• Prepare and organize the completion of company documents such as reports, letters, and presentations

WHO YOU ARE

REQUIRED SKILLS

• Attention to detail: Exercise extreme attention to accuracy, organization, and productivity. Ability to identify and correct errors, spot and improve weaknesses.
• Manage a high volume of work with efficiency: An expert at multi-tasking. Able to juggle competing demands and prioritize without sacrificing quality.
• Entrepreneurial and resourceful: Consistently overcome challenges and leverage resources to creatively solve problems. Independently capable of solving problems, corralling resources, and delivering results in challenging situations.
• Highly effective communicator: Be an active listener. Distill complex concepts into concise and clear communication with maximum impact.

ADDITIONAL QUALIFICATIONS

• Bachelor's degree preferred
• Preferred 1-2 years experience
• Must exhibit professionalism and an ability to interact with executive leaders
• High degree of tact, diplomacy and discretion required
• Strong oral and written communication skills
• Strong interpersonal skills
• Proficient with Microsoft Office Suite
• Must be comfortable with learning new software tools
• Must be willing to work onsite in our Boston, MA office (Back Bay area)