Operations Associate

Full Time
Boston, MA 02108
Posted
Job description

The Massachusetts Office of the State Treasurer and Receiver General requires staff to have received COVID-19 vaccination as a condition of employment. To be considered fully vaccinated, individuals must have received two doses of the approved Pfizer/Moderna COVID-19 vaccine or single dose of the Johnson & Johnson COVID-19 vaccine. Finalists will be given details about how to demonstrate receipt of vaccination.

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV


PURPOSE OF THE JOB:

Join a small, high-functioning team comprised of the Defined Contribution Plans staff. Assist the Executive Director, Director of Operations, and rest of the team in the daily administration, oversight and compliance of the Commonwealth's 457(b) SMART Plan, and the 401(k) CORE Plan for nonprofit employers, administered by the State Treasurer's Office.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

457(b) Plan:

MONITOR

  • Assess monthly performance reports prepared by recordkeeper and custodian
  • Review of recordkeeper tracking of participant contributions to ensure compliance with IRS annual contribution limits
  • Assist Plan staff in maintaining policies, procedures and internal controls

PROJECT MANAGEMENT

  • Collect and review payment of investment management fees
  • Coordinate, review and reconcile administrative expense account activity
  • Assist with the preparation of the financial statement audit, including annual OBRA eligibility assessment
  • Assist in presentations, outreach and marketing initiatives
  • Review Plan communications pieces for accuracy

CUSTOMER SERVICE

  • Respond to Participant inquiries
  • Research and resolve discrepancies relating to participants' accounts and Plan accounts
  • Process and provide initial review on Unforeseeable Emergency Appeals

401(k) Plan:

MONITOR

  • Review timely submission of employee and employer contributions
  • Verify participant election changes are implemented by employers
  • Confirm distribution of all required participant notices and disclosures through 3(16) administrator and recordkeeper
  • Assist in the development of operational internal controls and the maintaining of policies and procedures

PROJECT MANAGEMENT

  • Intake new organization information to confirm Plan eligibility, ensure enrollment paperwork is in good order, and properly catalogued for Plan records
  • Provide ongoing review and feedback of recordkeeper's onboarding procedures for new employers
  • Work closely with the Auditor, Operations Analysts, 3(16) administrator and recordkeeper to resolve operational conflicts identified under annual compliance audits.
  • Coordinate, review and reconcile administrative account deposit and expense activity
  • Assist in presentations, outreach and marketing initiatives
  • Review Plan communications pieces for accuracy

CUSTOMER SERVICE

  • Engage with client organizations to request data.

OTHER DUTIES AND RESPONSIBILITIES:

  • Maintain Plan records, meeting minutes and conespondence
  • Develop and distribute open meeting notices
  • Support Plan operations and projects as needed

SUPERVISORY RESPONSIBILITIES:

  • N/A


Qualifications

QUALIFICATIONS:

  • Bachelor's Degree or equivalent experience
  • Excellent presentation, communication, organizational and customer service skills
  • Demonstrated ability to contribute in a team environment
  • Ability to develop working knowledge of plan rules, applicable governing laws and regulations
  • Proficiency in Microsoft Excel and Word
  • Proficiency in Adobe Acrobat

PREFERED QUALIFICATIONS:

  • Interest in assuming a role with the potential for increased responsibilities over time
  • Prior project management experience
  • One to three years' experience in 401(k) and defined contribution plan administration, employee retirement benefits
Official Title : Program Coordinator I
Primary Location : United States-Massachusetts-Boston-1 Ashburton Place
Job : Administrative Services
Agency : Off of State Treas & Rec Genrl
Schedule : Full-time
Shift : Day
Job Posting : Aug 30, 2022, 3:00:46 PM
Number of Openings : 1
Salary : 50,000.00 - 65,000.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kerlley Aime - 6173679333

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