Essential Job Functions

Reporting:

• Create weekly production reports to assist with production allocation of open orders.
• Develop monthly production reports for powder to track off spec and feed quality product.
• Assist with management of customer specifications and requirements:
  • maintain and update all customer requirements in the spec database
  • work directly with lab on special testing requirements and assign product to customer
  • create Certificate of Analysis (COA’s) & Certificate of Conformance (COC)
  • manage item code changes for downgrade production
  • assist the lab trending reports on analytics
• Work collaboratively with Supply Chain and IT to develop reporting improvements.

Inventory Management:

• Create a pick list for the warehouse team based on the customer specs for pending orders and the lab test results.
• Work with distribution and the warehouse to ensure order fulfillment with the correct lot codes.
  • finalize shipments for international orders by compiling final BOL
• Awareness of planning and timing for production that impacts whey powder such as Halal vs. non-Halal orders.
  • effectively allocate inventory according to priority and open orders

Logistics:

• Complete and process Bill of Ladings (BOL) for shipping and transfer of loads.
• Work closely with Whey Logistics Team on upcoming shipments and product allocation.
• Reconcile outside warehouse inventory against shipments and work with accounting on any adjustments on a weekly and monthly basis.
• Manage, track, and report lot information at 3PL locations on a monthly basis.
  • this may involve pulling reports from outside portals and comparing vs internal inventory reports.

Team Collaboration and Coverage:

• Cross train with the Whey Logistics Team and Powder Logistics Team to provide back up and to assist with the identification of continuous improvement opportunities.
  • Collaborate with powder team on current state process to allow for coverage and back up:
    • understanding customer spec
    • order flow / process
    • relationship with lab and product flow with GZ and ASC.
  • Cross train with Whey Logistics to help support shipments and communication with customers.

Experience

• Strong analytical skills and problem-solving ability.

• Bachelor’s degree preferred.
• Strong Excel skills: knowledge of Power BI is a plus.
• Strong written and verbal communication skills.
• Ability to multitask and work cross departmentally with attention to detail and complete follow through.
• Ability to work independently as well as a team member.
• Ability to work effectively under pressure while being consistently pleasant and calm in dealing with customers’ inquiries and complaints.
• Process Improvement mindset.

Education

• Associates or better