Office Support (FT)

Full Time
Portland, OR 97214
Posted
Job description
Do you want to work in a supportive, friendly, and fun environment? Do you have good attention to detail? Do you want a rewarding career where you can make a difference?
We are seeking a Customer Service Representative to join our team! Previous dental office experience is not necessary. We will train you to be successful here at Artisan!
POSITION SUMMARY:
File and scan paperwork. Manage emails and pictures. Assist with disinfecting and shipping of cases. Create a positive customer experience for our clients. Answer incoming calls from dental office. Schedule, research, open and disinfect cases. Review documentation and problem solve to resolve client issues.

HOURS:
8:00am – 5:00pm Monday – Friday
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • File and scan paperwork
  • Manage emails and pictures
  • Communicates with dental offices
  • Schedule in-coming cases and complete case research
  • Coordinate cases with Production Manager and Driver’s to ensure timely pick-ups and deliveries
  • Track cases on hold and those coming in
  • Open and disinfect incoming cases
  • Wrap cases and ship through UPS
  • Provide information to clients on our products and timelines
  • Manage confidential client/patient documentation
  • Able to work under pressure, multi-task and pay attention to detail
  • Maintains punctual, regular, and predictable attendance
  • Works collaboratively in a team environment with a spirit of cooperation
  • Displays excellent communication skills and has the ability to communicate effectively and remain calm and courteous under pressure
  • Excellent customer service skills
  • Respectfully takes direction from manager
  • Follow HIPPA guidelines
MINIMUM QUALIFICATIONS:
  • Must be able to read, write and speak English
  • A positive attitude and excellent phone skills
  • Excellent customer service
  • Basic computer skills
  • Able to complete tasks on time
  • Dental background a plus, but not required
This is a flexible career offering opportunities for advancement and onsite training.

SALARY RANGE: $19 - $22/hour depending on experience.
Benefits: Pulled from the full-time job description: Medical, Dental, Vision, 401K, Sick, Vacation, Holiday pay, Attendance Bonus, professional development opportunities, and more!

Pre-employment background check required.



About Artisan Dental Laboratory:

Artisan Dental laboratory is a local family owned company located at 2532 SE Hawthorne Blvd, Portland Oregon 97214. Artisan opened their doors in 1973 and prides themselves on making their clients and their patients smile by providing leading edge dental products supported by a service philosophy and backed by a lifetime guarantee.

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs