Job description

Job Summary

AJ Tutoring Office Manager, Palo Alto

We are currently seeking a dynamic and self-motivated Office Manager to help us create a great customer experience for AJ students, parents, and team members; and provide administrative support to the AJ Team. Our ideal candidate has a "can do" attitude and knows how to keep operations running smoothly. Although experience working in administration is preferred; personality, passion for education, and organizational skills are the most essential characteristics that we are looking for. We will train you, share all of the things you might need to know, and answer any questions you may have. In addition, you will be a part of an entire network of offices, each staffed with AJ team members committed to the success of the organization.

• Hours: 40 hours/week (Monday-Thursday 10:30am-7:30pm; Friday 9-6pm, occasional weekends).
• Job Type: Full-time
• Salary: Hourly, starting at $19-$22/hr
• We offer Health Care, Paid Time Off, and a match on retirement accounts.

Additional Benefits:

• Feel rewarded for your work each day by making a difference in the lives of thankful families.
• Receive recognition and rewards from management for excellent job performance.
• Enjoy a positive, friendly and fun work environment based on mutual respect and responsibility.
• Share your ideas! Impact company's direction, earn promotions, and build a career. This position will be involved in growing the core business of the company! There are excellent career growth opportunities in office operations for the motivated individual as the company is experiencing significant momentum in existing and new areas throughout the South Bay.

How to Apply: If this sounds like you and you are interested in getting involved, please submit your resume and a thoughtful cover letter highlighting your past experience and qualifications. At AJ Tutoring, we are looking for someone who can grow with our organization! We are determined to hire and develop only the best. Once we receive your application, we will contact you if we think you might be a good fit. Please understand that we receive resumes from many qualified applicants and we try to respond to everyone. However, if you are not contacted we will keep your resume on file so that we may contact you for future opportunities. Thank you in advance for your interest!

Qualifications and Skills

The ideal candidate is someone who:

• Appreciates quality and customer satisfaction and has a strong commitment to AJ Tutoring's core purpose and values: excellence, learning, community, growth, and service.
• A curious learner who inspires others with a positive attitude and is not afraid of exploring new possibilities.
• Thrives in an exciting, people-oriented, growing organization.
• Is highly organized, deadline, and detail-oriented.
• Has a keen sense for what makes a great physical work environment.
• Possesses exemplary interpersonal, leadership, and team building skills.

Responsibilities include:

• Clerical: answer phones, process mail, maintain office inventory, clean and organize office daily, order supplies (e.g., books, office supplies) as needed, and rearrange furniture for meetings and classes (must be comfortable lifting and moving tables and chairs).
• Customer Service: manage reception area, greet families as well as tutors, and manage the tutor-student flow into and out of tutoring spaces
• Collaborative: provide general assistance to the tutoring, sales, class instructors, and leadership teams, as well as serve as the eyes and ears of the company while being particularly mindful of and attentive to employee morale.

Qualifications:

• In-depth knowledge and demonstrated proficiency with computer technologies including: Google (Gmail, Google Drive) and MS Office (Word, Excel, PowerPoint), etc.
• Excellent professional judgment corroborated by references.
• Analytical and problem solving skills.
• Superior Excellent organizational skills.
• Strong oral and written communication skills as well as effective verbal and listening communication skills.
• Flexible, entrepreneurial, and able to work in a fast-changing environment
• Ability to think, plan and execute resourcefully, across multiple tasks.
• Must be able to lift 30 pounds
• Must have reliable transportation
• High school or equivalent required. (Four year college degree is desired, but not required.)
• Prior administrative assistant experience is desired, but not required. We will train the right candidate. Entry-level and re-entry candidates welcome!
• Willingness to commit to at least one year with AJ Tutoring (Please note that we are looking for a long term hire - so if you are looking for a quick 'in-between' job this is not the right fit)

Benefits

We offer Health Care, Paid Time Off, and a match on retirement accounts

Job Type: Full-time

Salary: $19.00 to $22.00 /hour

*VACCINATION REQUIRED*

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All staff and clients are strongly encouraged to wear masks in our offices, and hand sanitizer and cleaning spray are available at every work station. Everyone who enters needs to complete a Symptom Screener form.

Ability to commute/relocate:

• Palo Alto, CA 94306: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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