Job description
The Illinois Department of Revenue (IDOR) is seeking to hire Office Assistants to become part of the Clerical Pool within the Account Processing Administration (APA). An Office Assistant in the Clerical Pool may be assigned to work in any one of five (5) divisions. Typical duties to be performed include opening, sorting, and distributing mail; verifying information on documents and batches of work; entering data into a computer; maintaining tracking logs; filing; and making copies and grouping materials. Office Assistants may be required to lift and carry tubs of work weighing up to 50 pounds. We are looking for candidates who possess a willingness to learn, the ability to follow directions, and good interpersonal skills. Those who are successful in the position will be permanently assigned to a specific division in APA when a vacancy becomes available.
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.
IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
Agency : Department of Revenue
Closing Date/Time: 02/03/2023; 11:59PM
Salary: $3,196-$4,235 (Anticipated Salary for Non-State $3,196)
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 9
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 22716
Job Responsibilities
- Under general supervision, as part of a Clerical pool, performs a variety of difficult clerical duties throughout the Account Processing Administration (APA).
- Maintains, retrieves, and updates files or records using established procedures and/or coding schemes.
- Performs a variety of difficult clerical assignments throughout the Account Processing Administration as workflow demands, e.g., researches and extracts documents from taxpayer files, researches video, personal computer files, and microfilm to obtain varied taxpayer information, financial data documents and materials associated with taxpayer accounts.
- Serves as office receptionist answering and routing incoming telephone calls.
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires one year of related office experience.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- Requires ability to lift and carry up to 50 pounds.
Work Hours: 7:45am-4:15pm; Monday-Friday
Work Location: IL Dept of Revenue
Account Processing Administration
101 W Jefferson St Springfield, IL 62702-5145
Agency Contact:
Tanya Jennings
Illinois Department of Revenue - Human Resources
Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702
PHONE- 217-524-3954
Job Family: Clerical and Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
Current State Employees seeking to transfer per the language of the appropriate union contract may submit a Transfer Request to the Agency Contact listed above or via email – REV.Revenue.Jobs@illinois.gov.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Tracking #'s: 34247, 34249-34251 & 34254-34258
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