Job description

Job Title: Customer Service Representative

At Bin There Dump That, we believe that renting a dumpster should ALWAYS be a simple and friendly experience! Each experience almost always begins on the telephone and our Customer Service Representatives, which we like to call Dumpster Consultants play an incredibly valuable role in assisting our customers with their dumpster rental needs. We are looking for someone to join our team that would like to be part of an established locally owned business. A company that values all the members of its team and enjoys helping homeowners and contractors with their projects and aiding them when they need it most.

Responsibilities:

· Answering the phone each time with a smile!

· Being positive while providing excellent customer service.

· Consulting with our customers to guide them to the most suitable solution to their dumpster needs.

· Educating our customers on the exceptional value that we provide to our customers.

· Building relationships with our customers and within our community.

· Following up with customers to ensure that their needs are met.

Skills:

· Computer Savvy

· Customer Service Focused

· Comfortable speaking on the phone

· Organized

· Friendly

· Trustworthy

· Relatable

· A strong knowledge of the geography of the area is a plus

· Experience in the customer service and sales industry is a plus

· A comfort level with social media is a plus

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• No nights
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Columbus, OH 43207: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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