Job description

Are you interested in working for the resort that won #1 Resort in Colorado by Travel + Leisure World's Best Awards 2021 and 2022? Join our team at Viceroy Snowmass, managed by East West Hospitality.

Viceroy Snowmass, located in Snowmass Village, CO is looking for a Night Audit / Security tojoin our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!

Duties Include:

• Performing guest check ins and check outs.
• Sorting and validating daily financials.
• Running daily reports and sending out as required.
• To handle guest complaints immediately and deal with them straight away.
• Recognition of all guests and ensuring that every guest leaves satisfied.
• Have a close working relationship with the Front Office, Housekeeping, Culinary and Engineering.
• Have working knowledge of the emergency procedures. Understand the hotel’s fire and safety procedures. To undergo training in all fire and security measures every quarter.
• To be highly visible in guest contact areas at all times.
• To be able to effectively investigate, report and follow-up on guest accidents.
• Fill out the nightly report and follow up on all incidents.
• Ensure adequate communication and handover with front office management at all times.
• Have a solid understanding of public / guest / colleague safety, plus security of the resort, facilities and equipment.
• Pass on any pertinent information/assigned duties to the next shift.
• Recognize and report safety hazards.

Location: Viceroy Snowmass - Snowmass Village, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Schedule: Overnight schedule, 11pm-7:30am

Pay Rate: $24/ hour

Benefits & Perks:

• Health Insurance - Choose from three plans!
• Dental, Vision, & Accident Insurance
• Life Insurance
• Ski Pass or Equivalent Bonus
• 401(K) Plan with Employer Match
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at eastwest.com.

Minimum Requirements

• Previous hotel and front desk experience preferred.
• Computer proficiency required including Microsoft Office Suite. Opera or other PMS system proficiency preferred.
• Valid driver’s license required.

East West Hospitality is an equal opportunity employer and participates in E-verify.

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each and every guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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