• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk-related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

• The warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Familiarity with handling money, making changes, and using office machines in day-to-day activities.
• Ability to speak and receive direction (written and verbal direction) in English.
• Willingness and ability to work alone as scheduled.

• Incentives - Quarterly bonuses (we succeed together!)—shared for all based on hotel results
• Health and well-being - Medical, dental, vision, prescription, life, and disability
• Retirement - Company-matched 401(k)
• Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts
• Career growth - Mentorship, cross-training, development plans, management training, and more—60% of management positions promoted internally
• Award-winning - Ranked among Forbes’ Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that’s a record!)

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. Because what we do is about more than check-in and check-out. Just as what you do is about more than a paycheck.