Job description

Job Purpose

The Fairfield Inn & Suites Atlanta Airport South/Sullivan Road is seeking a motivated Night Auditor. The purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Front Desk Agent ensuring maximum room revenues and guest satisfaction, in line with AURO Hotels’ standards. Marriott and FOSSE experience preferred. Scheduling flexibility required.

Essential Job Functions

• Assists all guests in a sincere and courteous manner, and whenever possible, going the extra mile and doing whatever it takes to ensure guest satisfaction.
• Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction.
• Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning or by the Brand Standard’s designated time.
• Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
• Completes all credit card transmittals, direct bills, and no show billings for the day.
• Prepares all daily, monthly and yearly reports required by the property.
• Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
• Receives and processes telephone and walk‐in reservations accurately ensuring guest satisfaction.
• Professionally and competently operates the telephone system according AURO Hotels and Brand standards
• Acts as manager on duty in the absence of the General Manager.
• Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for associates and guests.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt corrective action can be taken.
• Responsible for check‐in, checkout, selling skills, computer operation, telephones, tasks at the front desk.

Experience/Education
High School Diploma and/or 2‐3 years experience or equivalent combination of education and experience required. Marriott and FOSSE experience preferred. Scheduling flexibility required.

About Us :

Auro Hotels is an international company with a portfolio of 37+ hotel properties. We design and build stunning hotels with thoughtful touches that will make guests feel at home and simplify operations for our owners. We value developing our team members to become future leaders. Therefor opportunity for growth and career development is not only something we encourage but take pride in.

Benefits :

401k Matching, Auro Hotels & Marriott Hotels benefits for friends and family. Medical, Dental , Vision, life insurance etc. As we continue to expand our network and grow as a company Auro Hotels is constantly seeking employees to take roles in leadership, management, I.T., Human Resources etc. We value developing our team members to become future leaders.

Compensation :

Starting Rate: $16.00/ hr.

Legal:

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekend availability

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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