Job description
Summary of Responsibilities
As a SONIC Drive-In restaurant General Manager, you are indeed a general - leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Specific Duties and Responsibilities
· Manages, Trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops
· Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
· Performs restaurant opening and/or closing duties.
· Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
· Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
· Reinforces a customer service mentality and ensures all employees are always focused on serving the customer.
· Prepares all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends.
Qualifications
- High school diploma or equivalent required. Advanced studies in business, restaurant management or related field are preferred.
- Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends and holidays.
- Leadership and supervisory practices and skills; effective verbal and written communication skills
- Problem solving, decision-making and conflict-resolution skills.
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