Dispatcher/Scheduler: Exciting opportunity for part-time employment with Bay Transit in New Kent, VA. Must possess excellent customer service skills local knowledge of area of transit operations is a plus; must have excellent computer skills; able to operate electronic tablets, two-way radios, multi-line phone systems and Microsoft Office programs; willingness to learn transit scheduling software. Ensure all Bay Transit passengers have a safe and timely ride to meet their transportation needs to work, retail, legal, medical, educational or recreational facilities. Report to the Regional Transit Operations Supervisor. Submit a copy of your Motor Vehicle Report (MVR) along with application for consideration. Salary: $12.50/hr. Schedule: 12:00 p.m. to 6:30 p.m. during the week, some morning hours, flexible schedule.

Administrative duties : Prepare trip manifest for the next day. Record tracking information such as start/finish mileage for each bus and reconcile the drivers’ cash summary for each shift.

Coordinate ride with passengers : Take incoming calls for ride requests and make calls to confirm the ride.
Schedule rides into RouteMatch: Check existing schedule and ensure optimal routing of buses to identify appropriate pick-up and drop-off time for the riders.
Communicate with bus drivers and dispatcher throughout the shift to meet last minute requests for rides and changes on the road (weather, roadwork, etc.).
Provide ride: occasionally provide a ride to a stranded passenger using Bay Transit vehicle.

Requires ability to:

• Read a map
• Communicate verbally over the phone/radio clearly, even under stress or difficult circumstances.
• Have a positive attitude while dealing with riders, and drivers.
• Establish and maintain effective working relationships with co-workers.
• Cover the work of schedulers..
• Work a flexible work schedule Monday through Friday.

Requires a High School Diploma or equivalent; must possess a valid driver’s license. Experience in customer service positions. Applications available here online, at BayTransit.org or at the Bay Transit offices. Submit application and current driving record to Pat Sanders, Bay Transit 1111 Commerce Parkway Warsaw, Va. 22572 or psanders@bayaging.org. Position open until filled.”

Bay Aging is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.