Network/Hardware Support Specialist

Full Time
Luxemburg, WI 54217
Posted
Job description

POSITION SUMMARY The Network/Hardware Support Specialist works onsite to administer and oversee the implementation, organization, and troubleshooting of the network, hardware, and underlying communications protocols of the Luxemburg-Casco School District. Additional tasks will include the day-to-day support of classroom hardware and software.

ROLES AND RESPONSIBILITIES

● Regularly apply security updates to Windows Server operating system, switches, wireless network, and firewall

● Establish networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications

● Lead the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption

● Lead network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without disrupting function of other systems

● Demonstrate strong working knowledge of the following products:

○ Microsoft Windows Server Operating System

○ Microsoft Active Directory

○ Aruba Network Switches

○ Shoretel Voice Over IP Telephone System

○ Aruba Wireless Networking

○ Fortinet Firewalls

○ Current Version of Microsoft Windows

○ VMWare

○ Experience with WAN/LAN Technologies

● Set-up, install, and maintain district computer systems

● Perform repair of computer hardware, printers, and peripherals

● Coordinate the annual imaging and preparation of district computer equipment

● Provide input as needed for school technology planning and network operation

● Work with IT staff members to identify and resolve network/hardware/software issues

● Demonstrate motivation to learn new technology/products

● Demonstrate strong communication and teambuilding skills along with an attention to detail

● Perform duties as assigned and meet deadlines with minimal supervision

● Work with various district staff members on deadline-driven projects

● Research and resolve issues in a timely manner

● Assist with preparations for state-mandated online achievement testing

● Handle confidential matters in an ethical manner

● Supervise and mentor Youth Apprentices for IT employed by the District (1-2 students per year)

● Demonstrate sound organizational skills and an ability to recognize and change work priorities in a timely fashion

● Participate in appropriate in-service and workshop programs and attend any required meetings

● Create documentation/procedures for the implementation of new or updated software/hardware

● Participate in team meetings, projects, and professional development

● Perform additional duties and assignments as requested

SKILLS AND ABILITIES

● Please list any certifications you may have

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: One location

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