Job description

Landmark Theatres is the largest national exhibitor of foreign language and independently produced first-run movies in the United States. We are currently hiring Theatre Staff for our Glenview, IL location, The Glen!

Part-time hours: 10-25/week.

Our employees represent the personality of our theatre, and we are looking for flexible and adaptable staff that possesses an eye for detail and a love of film.

Essential job duties and responsibilities include, but are not limited to:

• Assisting our guests efficiently, courteously, and accurately
• Cleaning and maintaining theatre facilities, including food preparation areas, auditoriums, and other facilities
• Supporting a friendly, cinema-centric, guest service-oriented atmosphere through daily interactions with teammates and guests
• Displaying and cultivating a passion for our company and the general film community
• Understanding and applying any applicable health codes, alcohol service laws, and/or food-service guidelines
• Greet and welcome each customer
• Accurately use the point-of-sale system to process transactions and payments.
• Assist customers with hard of hearing and issue closed caption devices (in-theatre set up), knowledgeable of amenities associated with each film.
• Report safety and security concerns to management (trip hazards, lights outs, broken seats)

Box Office:

• Assist with movie/seat selection and answer general questions
• Answer incoming phone calls and provide general theatre information
• Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory

Concession:

• Upselling and suggestive selling concession items with each transaction
• Accurately use the point-of-sale system to process transactions and payments.
• Operating and maintaining all concession and kitchen equipment
• Perform daily opening and closing duties in assigned areas
• Receiving and putting away deliveries (stock)
• Knowledgeable of concession products and offerings
• If applicable, verify identification for alcohol beverage sales- customer must be at least 21 years of age.

Usher/Ticket Taker:

• Auditorium Announcements (greeting, promotions, and safety information)
• Maintain cleanliness in lobbies, auditoriums, restrooms, and back of house areas
• If applicable, assist customers with locating their reserved seat
• Control theatre access by ensuring customers have the appropriate tickets and direct customers to the correct auditorium.
• Perform auditorium checks to monitor picture, sound quality, temperature, and general atmosphere, including disruptive behavior (talking, cell phone usage, suspicious activity, etc.)

Benefits include:

• Flexible Schedule
• Opportunities for advancement
• Free movies
• Free popcorn and soda
• Select Concessions Discounts
• Employee Assistance Program
• 401(k) retirement with company match*

* After the initial eligibility period.

Qualifications, Skills, and Abilities:

• Must be at least 17 years old
• Must be available during peak business hours (Nights, Weekends, and Holidays), open 365 days.
• Cash handling experience is preferred.
• Problem-solving and decision-making skills that result in creative ways to improve operations and resolve guest challenges
• Sharing enthusiasm and passion for the cinema, the arts, our business, and our company
• A positive attitude and contributing to a teamwork-oriented team
• Ability to work independently
• Ability to lift 50 pounds and stand for a long period of time
• Ability to comply with attendance and dress code policy

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Work Location: In person

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