Job description

We are currently recruiting for Dispatcher positions.

The Montana Highway Patrol Communications Center provides law enforcement communications services for the Highway Patrol Division troopers, Department of Justice employees, and numerous other state agencies.

Communication system operators (dispatchers) staff the centers 24 hours a day, 365 days a year, and provide the emergency communication services required to provide public safety.

We are hiring full-time and part-time dispatchers. Please notate your preference in your resume.

Duties include:

• Emergency and incident dispatching: receives and documents motor vehicle crashes and other emergency incident information; dispatches crash/incident information to appropriate trooper(s); enters information into the Criminal Justice Information Network (CJIN).
• Criminal Justice Information Network (CJIN) Maintenance: Receives and responds to hardware and software problem reports and provides requested assistance.
• CJIN Operations: Communicates via telecommunications with user agencies to assist in message formats.
• Other duties as assigned: performs a variety of other duties as assigned in support of the agency mission and objectives.

Dispatchers speak with highly emotionally charged, mentally impaired and unstable individuals and must be able to tolerate a high degree of stress and remain calm under emotional emergency conditions.

The position is sedentary in nature with long periods of sitting or standing in a confined work area; however, dispatchers are required to perform some light lifting, stooping, and bending duties in the process of working with files and performing routine office duties. Dispatchers work varied shifts, from days to nights and work holidays and weekends.

The minimum qualifications for this position include a high school diploma or a state-issued equivalency diploma. There is no prior work experience required. The successful candidates will be required to pass a panel interview, CritiCall test and hearing test during the selection process and must be a United States citizen (MCA 7-31-202).

The position requires the knowledge, skills, and abilities to:

• Operate a computer terminal and peripheral equipment; multi-line phone system.
• Actively listen and communicate effectively both verbally and in writing.
• Multi-task and process information quickly.
• Document information accurately being reported by phone, radio, in person and by other technology.
• Disseminate information accurately and precisely in person, by radio, by phone and other technology. Below is additional preferred knowledge:
• Knowledge of Telephone Device for Deaf (TDD)
• Knowledge in the use of police-two way radio dispatching equipment
• Criminal Justice Information Network (CJIN), National Crime Information Center (NCIC) and National Law Enforcement Telecommunication System (NLETS) experience

HOW TO APPLY:

To be considered for this position, you must attach a résumé at the time of application.

Tip: When attaching your resume, you must mark the attachment as a “Relevant File.”

Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

Amazing State of Montana benefits:

• Medical, dental and vision coverage
• Retirement plan choices - Defined Benefit and Defined Contribution
• Additional 457b Deferred Compensation plan
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program
• Did you know - No sales tax in Montana
• And you get to work with amazing MHP team members!

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

Closing Date (based on your computer's timezone): ONGOING

Job Type: Full-time

Pay: From $20.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.