Milieu Manager (Residential Services Manager)

Full Time
Center Point, TX 78010
Posted
Job description

We are looking for a Full-Time Milieu Manager to join the SRC team!

For 65 years, Starlite Recovery Center has been providing adult clients in the heart of the Hill Country in Center Point, Texas, with caring and highly effective drug rehab for substance abuse, alcohol addiction, and co-occurring issues.

Starlite Recovery Center is part of the Acadia Healthcare system, a provider of addiction, behavioral and mental health treatment facilities in the United States and Puerto Rico.

BENEFITS:

Starlite Recovery Center provides a comprehensive package of benefits. Current benefits include:

  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan
  • Excellent training program
  • Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities as part of the Acadia Healthcare family

PURPOSE STATEMENT:

Responsible for oversight and direction of the Milieu and all milieu direct care staff.

ESSENTIAL FUNCTIONS:

  • Manage day-to-day operations of the units to ensure clinical aspect meet all regulatory requirements for the residents.
  • Responsible for safe and effective day-to-day management of the milieu through adequate staff coverage, training and developing sound policies, procedures and protocols.
  • Plan and develop unit schedules and provide a safe and positive environment on the units. Responsible for staff - ratio compliance.
  • Provide training and orientation for new staff.
  • Provide direct feedback, coaching, mentoring and training. Identifies staff development, training, and compliance issues with required training.
  • Recruit, interview, select, hire and promote employees for the milieu staff.
  • Provide direction to the Milieu Coordinator regarding scheduling of staff as required by regulation and safety need.
  • Oversee or facilitate the individual and admission discharge processes.
  • Manage the maintenance of records. Reviews content, accuracy and timeliness of paperwork required by milieu staff. Ensure 100% compliance of individual records.
  • Responsible to maintain timekeeping for staff, evaluation of staff and corrective action as required.
  • Provide direction and assistance in supervising residents in crisis intervention, emergency and conflict situation, which may include physical management and/or de-escalation. Debrief with staff and residents after such intervention.
  • As a team leader, must be able to assist with patients and cover unit/group home as necessary to maintain ratio.
  • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

SCHEDULE:

  • Monday - Friday: 2:30pm - 11:00pm

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Bachelor's degree in human service field from an accredited college or university required.
  • Five or more years’ experience in a behavioral health environment required.
  • Previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.
  • Per CMS vaccine mandate, COVID vaccine or approved religious/medical exemption.


Experience

Required
  • 1 year(s): Previous supervisory experience required
  • 5 year(s): Experience in a behavioral health environment required.

Education

Required
  • Bachelors or better in Human Services or related field

Skills

Preferred
  • Safety Minded
  • Problem Solving
  • Planning & Organizing
  • Leadership
  • Communication

Behaviors

Preferred
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Leader: Inspires teammates to follow them

Motivations

Preferred
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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