Job description

The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.

Telework Information: This position is eligible for hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

The Health Account Management Division (HAMD) is responsible for marketing the CalPERS health program to employers; contracting with employers to offer health benefits through CalPERS; health enrollment and eligibility for State and public employees, retirees, and their families; handling members’ requests for administrative hearings as well as requests for extended coverage to over-age dependents; and billing public agencies offering CalPERS health benefits monthly. HAMD assists health plans, health benefit officers from state and public agencies, school districts, and members by providing eligibility determinations and enrollment services.

Under the general direction of the Staff Services Manager III, Assistant Division Chief of the Health Account Services Section, the Staff Services Manager II (SSM II) has full management and supervisory authority for providing day-to-day management direction to the Medicare Administration unit through two subordinate Staff Services Managers (SSM I’s).

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong customer service and interpersonal skills
• Ability to research, interpret laws and regulations, and analyze data to independently resolve issues
• Ability to effectively communicate verbally and in writing, including delivering presentations
• Ability to organize and establish workload priorities, adapt to rapid changes in assignments without compromising accuracy or quality
• Ability to work collaboratively with teams, organizational partners, and leadership
• Strong leadership skills, particularly in team development, motivation, and change management
• Skills necessary to identify process improvements and implement changes
• Knowledge and experience in project management

Job Type: Full-time

Pay: $7,204.00 - $8,950.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Sacramento, CA 95814

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