Job description

One Behavioral Health is a rapidly expanding Telemedicine psychological practice currently serving injured workers across Northern, Central and Southern California

One Behavioral Health is seeking an experienced Medical Staff Scheduler with excellent communication and customer service skills to work in our Mid City Los Angeles Office. All applicants must be energetic and motivated; dependable and goal driven.

Qualifications:

· Experience with EHR Systems

· Experience working in clinical settings

· Experience in customer service

Job Duties

· Efficient, intelligent, takes initiative, critical thinker, highly organized and pays attention to detail. Exercises initiative, judgment, and tact.

· Obtain and review patient authorization, collects patient demographic and insurance data and enters into EHR System.

· Assures that appropriate authorization and intake paperwork is completed prior to patients seeing clinician.

· Maintain the role of super user and subject-matter expert for all scheduling systems

· Maintain efficient appointment scheduling, registration, patient flow and discharge procedures to enhance therapist productivity and patient satisfaction

· Initiate recurring meetings with Clinicians, Patient Services Directors,

· Answer all incoming calls from customers and take appropriate action for each call

· Interact with patients, direct supervisor, Clinicians, as required to facilitate the scheduling process

· Maintain the role of super user and subject-matter expert for all scheduling systems

· Schedules, edits and maintains Clinician's calendars for patient appointments for new and returning patients, using the scheduling system

· Schedule any necessary outpatient appointments

· Coordinate group appointments with patients and clinicians

· Promptly and accurately reports patient concerns to licensed clinic personnel

· Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion

· Processes requests for disability and off-work notices

· Coordinates discharge procedures

· Provides information, referrals and customer service

Job Location: Park La Brea area

Must be available during business hours PST

Pay: $23-27/hour depending on experience

We are a rapidly expanding psychological practice currently serving patients across California and our ideal candidate will be committed to growing with us.

Job Type: Full-time

Ability to commute/relocate:

• Los Angeles, CA 90036: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EHR systems: 2 years (Required)
• Medical Administration: 2 years (Required)

Job Type: Part-time

Pay: $23.00 - $27.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 2 years (Required)

Work Location: One location

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