Job description

About us

Oakdale Ear, Nose and Throat Clinic

We are a four doctor ENT practice and have three clinic locations in Maple Grove, Plymouth and Robbinsdale. Since we are a smaller practice, we promote a company culture of teamwork.

About this position

Responsible for greeting patients upon arrival at the clinic and coordinating their visit with appropriate staff members in an efficient and pleasant manner. The front desk receptionist assists patients with the check in process and may provide back up for the scheduling and medical records positions. The Medical Receptionist is the first point of contact with our patients and visitors. As front desk receptionist, the position serves a crucial customer service function.

Duties and Responsibilities:

• Greet and check in patients in a friendly and welcoming manner.
• Check patients into the practice management system, review insurance cards, and obtain accurate patient demographics. Record updates and corrections as needed.
• Process patient co-payments and other payments.
• Ensure efficient transfer of care to nursing staff.
• Prepare medical charts, assist with scheduling, data entry, and other tasks as required.
• Check insurance eligibility.
• Remain flexible with the changing schedule and fill in as needed.
• Be available Monday through Friday 8am-4:30pm.
• Maintain confidentiality by keeping all patient and medical information seen and heard in the strictest confidence.

Education

• High School diploma or equivalent (i.e., GED) required.

Experience, Knowledge, Skills, Abilities

• Previous experience in a clinical setting preferred.
• Strong communication skills, particularly verbal.
• Must be able to prioritize multiple tasks in an efficient manner.
• Knowledge of and skill in using computer software applications.
• Have knowledge of electronic medical records.
• Excellent teamwork abilities.
• Excellent communication/listening/customer service skills.
• Willing to work in a fast paced environment while handling multiple tasks with accuracy.

Oakdale Ear, Nose and Throat Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

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