Oak Street Medical Primary Care, part of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

In this role, you will greet, screen, schedule clients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

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  Must have an aptitude to learn and love to work in the field of healthcare
• Must be someone who thrives in a busy, fast-paced environment
• Must have exceptional customer service skills, be highly organized, and detail oriented
• Experience with electronic medical records is a plus
• Will be doing medication PA's and DME authorizations for Oak Street Medical

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

Schedule: Monday - Friday, 9am - 5pm

Benefits:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• Dental
• No Laboratory Charges for In-House Testing

• Greets, screens and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence. Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
  information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.
• Reliable attendance and presence at work.

• High school diploma or general education degree (GED).
• 1 year customer service experience
• Typing Skills: 45 wpm minimum
• Experience in a medical office setting preferred, but not required.

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.