Job description

The Receptionist/Scheduler's primary function is to schedule appointments for all our providers within our facility. This person will be cross trained on 4 different positions including our reception area.

Position Functions:

• Greet and check-in patients

• Answer multi phone lines at a time
• Be able to efficiently complete tasks for each day
• Communicate with management any scheduling issues
• Communication: effectively communicates with the patients, family members, physicians’ offices, physicians, other employees, and other business office staff.
• Computer Skills: must utilize computer skills to access medical and office software programs and Internet based systems;
• General Office Skills: excellent organizational skills, moderate typing skills, general office skills such as telephone, filing, fax, and copier skills.*
• Demonstrates knowledge of medical and surgical terminology and procedures; ability to organize information
• Accurately obtains all patient demographic, insurance and HIPAA information
• Monitors arrival of patients and communicates any cancellations, delays, or other problems to the facility’s Management Team
• Collects routine payments from walk-in patients; issues receipts accordingly;
• Prepares bank deposit daily for funds received at the Front Desk; reconciles to Over-the-Counter Log and receipt book, and forwards to Insurance Coordinator.
• Notifies patients of any changes in arrival time should surgery times change due to delays, cancellations, etc.
• Notifies appropriate facility management and staff members of any unusual circumstances regarding current day’s schedule;
• Answers telephone and directs calls to appropriate area within the facility;
• Performs other duties as needed to ensure the safety and comfort of all customers as well as the efficient operation of the facility;
• Must have a high school education or equivalent and at least two years experience in the medical field, preferably with insurance knowledge

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Linn, OR 97068: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: One location

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