Job description

USCB America is 100% employee owned company. We are direct hire and offer full-time positions. We offer benefits such as: medical, dental, vision, life insurance, PTO, sick pay, holiday pay and 401(k) with company match!

Hourly pay will depend on experience.
Office is located in Downtown Los Angeles.

GENERAL SUMMARY
Oversees the job performance of department lead, insurance f/u representative and support staff. Adheres and enforces all department and company policies and procedures. Ensures that department performance goals are attained. Trains and motivates, assigns work, evaluates, disciplines subordinate staff.

KEY RESPONSIBILITIES
- Successfully operates a PC, software/applications, telephone, fax, scanner and copier.

- Effectively communicates and interacts with clients and vendors.

- Ensures that department staff is trained/knowledgeable consistent with the key responsibilities of the relevant job description.

- Organizes and assigns work to department lead, insurance f/u representative and support staff.

- Performs daily audits of worked accounts to ensure department operational procedures are being implemented.

- Coordinates with manager/director or human resources to recruit, interview, and hire qualified subordinate staff.

- Performs introductory and annual performance appraisals for all department staff in addition to off-cycle reviews.

- Reviews and approves employees’ time records in electronic system.

- Encourages, motivates, and develops staff to the maximum of their ability; leads by example.

- In coordination with manager, counsels department staff and conducts disciplinary actions as appropriate up to and including termination.

- Provides assistance to the department manager and/or senior management.

- Performs special projects as assigned.

- Complies with and enforces all company policies and procedures.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS
- Has successfully completed two years experience as lead or three to four years outside industry experience with two years supervisory experience.

- Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines.

- Is knowledgeable with HIPAA plus local, state, and federal laws pertaining to healthcare insurance follow-up.

- Is knowledgeable with state and federal employment laws.

- Possesses and demonstrates professional telephone demeanor and appearance.

- Interacts successfully with all levels of staff and management; responds positively to direction and supervision.

- Identifies and implements solutions to problems.

- Demonstrates the ability to work in a fast-paced environment; can multi-task.

- Displays the ability to keyboard 30 wpm; is proficient in Word, Excel, and Outlook.

- Possesses a high school diploma or equivalent.

- Must successfully pass a criminal history screening

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.