Job description

SUMMARY OF DUTIES: Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

· Schedules, coordinates and reschedules patient’s appointments.

· Greets and registers patients in a prompt, pleasant, and helpful manner.

· Verifies necessary patient demographic and insurance information

· Answers telephone, screens calls, takes messages, and provides information.

· Answers questions regarding patient appointments and testing.

· Collects deductibles and co-pays as required by insurance.

· Oversees waiting area, coordinate patient movement, reports problems or irregularities.

· Attend meetings as required.

· Maintain patient confidentiality.

· Other duties as assigned by manager.

QUALIFICATION REQUIREMENTS:

• High school graduation or GED
• Experience in medical office front desk procedures.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Skill in operating a computer and copy machine.
• Skill in answering the telephone in a pleasant and helpful manner and using a multi line telephone system.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and/or written instruction. · Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Oncology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical receptionist: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location

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