Job description

Summary
We are an innovative behavioral health treatment program located in Encinitas, CA. Our team consists of psychiatrists, NPs, PAs, associate and licensed therapists, and support staff.

Billing Specialist/ Back Office Administration
We are looking for a highly motivated individual to fill a Billing Specialist / Back Office Administration position that supports the members of our treatment team and assists patients.
The successful candidate must possess a positive attitude, a strong work ethic, great communication skills, and the ability to work well within a team. Prior experience in a psychiatric practice is preferred but not required.

Responsibilities include, but are not limited to:
Obtaining insurance information from patients, verifying benefits, discussing benefits with patients and submitting insurance claims (through clearinghouse).
Reconciling insurance payments with charges through EHR
Receiving and triaging phone calls; accurately taking messages left by patients and forwarding vital information to the provider.
Scheduling of patients.
Orienting patients to the program, including ensuring proper completion of admission paperwork and answering patient questions.
Sharing Front Desk coverage with Medical Assistant and other Administrative Staff as needed.
Assisting with completion of prior authorization.
Assisting with completion of FMLA, disability, and other paperwork.
Performing general office/clerical work as assigned, including filing and scanning into patient charts.
Complying with HIPAA and OSHA standards.
Documenting interactions with patients.
Completion and documentation of orders from providers.

Skills/Knowledge:
Full COVID Vaccination is required (initial series + booster) due to CDPH requirements for healthcare facilities
Excellent people skills and warm demeanor.
Strong communication skills, including with writing.
Willingness to work as a team and provide reliable, professional, and responsible care to patients and their families.
Experience with insurance billing (commercial, Triwest and Medicare).
Experience with completing prior authorizations.
Proficiency with Google Suite.
Strong Computer skills.
Ability to work within an EHR system.
Prior experience in a psychiatric practice preferred.

Hours: Monday-Friday, 40hrs/week (full-time)
Benefits: Paid time off, Holidays, Health Insurance

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