Job description
Planned Parenthood Los Angeles is seeking an experienced and caring
Medical Assistant with excellent clinical and customer service skills to work full-time at our Pomona health center. Intermediate level position responsible for all supporting functions in the delivery of reproductive health care services. Performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved exemption must be submitted in order to be eligible for employment consideration.
Our Ideal Candidate will have the following qualifications:
- High school diploma or GED required
- Medical Assistant Diploma/Certificate required
- American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire
- At least one (1) to two (2) years experience in a clinical setting
- Availability to work flexible hours including Saturdays
- Venipuncture and Injection training (to be completed within one (1) year of employment)
- Reproductive health care experience desirable
- Knowledge of surgical services preferred
- Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications
General Back Office Duties:
- Obtain medical history, interview and educate clients ensuring informed consent
- Assist with the Patient Portal Enrollment process
- Obtain vital signs (blood pressure, height, weight, etc.)
- Assist nurses and clinicians
- Pregnancy testing and options counseling
- Provide abortion education per agency protocols, make appointments and complete pre-screening form
- Complete daily quality control log
- Clean and stock exam and interview rooms
- Comply with infection control, safety, and emergency guidelines
- Dipstick urinalysis
- Phlebotomy/Injection
Surgical Duties:
- Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices
- Clean and prepare room for examination, assist the patient in preparation for examination
- Prepare lab slips
- EKG lead placement
- Assist with Ultra Sound machine (as directed by MD)
General Front Office Duties:
- Greet and assist all patients and visitors, whether in-person or by telephone
- Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
- Accept and process cash payments according to established guidelines
- Verify insurance coverage, determine patient eligibility
- Reconcile billing at the end of patient visit
- Utilize various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
- Appropriately refers patients to correct agencies or offices for service(s)
Generous salary and benefits package includes:
- Hourly compensation starting at $22
- Medical, dental, and vision coverage options for you and eligible dependents
- Free basic life/AD&D policy with additional voluntary coverage options
- Short Term Disability, Critical Illness and Accident policies
- 403(b) Retirement plan with up to 3% employer match
- Medical and Dependent Flexible Spending Account plans
- Public Transportation and Commuter Pre-Tax Reimbursements
- Generous vacation, sick, and holiday benefits
Planned Parenthood Los Angeles is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, ancestry, religion, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, medical condition, pregnancy status, sexual orientation, or genetic information. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
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