• Mission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.
• Vision: Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all.
• Community-based health clinics in some of Chicago’s most underserved neighborhoods
• The largest LGBTQ health provider in the Midwest
• Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.

What is in it for you:

Position Title / Base Pay

• MA I $21.05
• MA II $22.95
• MA III $25.01
• Lead MA $27.2
• A commitment to work-life balance with:
  • 3-weeks paid vacation and 1-week of personal time
  • 12 accrued sick days per year
  • 9 paid holidays, including Juneteenth
  • PTO Exchange allows employees to turn unused PTO into liquid assets
• Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
  • BCBS HMO, PPO, and PPO Select Plans
    • HMO premium = $ 34.40 /month
  • BCBS Dental premium = $ 13.00/month
  • EyeMed Vision premium = $ 6.52/month
• 401k program with up to 5% employer match after 90 days = $1,700+
• Employer-paid basic life insurance valued at one times the annual salary
• Voluntary Life and AD&D, and Short-term and Long-term disability
• Up to $720 pre-tax commuter and parking benefit account
• Flexible Spending Accounts for healthcare and dependent care
• Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
• Employee Assistance Program with 5 employer-paid counseling sessions
• 50% off at Brown Elephant Resale Shops and discounts at local businesses

What you can expect:

Under the supervision and direction of the primary care Providers and Staff Nurses, provides direct patient care and clerical support.

How you will make an impact:

• Carry out policies and procedures developed to maintain infection control and safety.
• Perform duties according to approved policies and procedures relating to OSHA and Standard Precautions.
• Perform routine clinical functions to include but not be limited to: vital signs, weight, blood pressure, urine sugar/protein dips, and hematest.
• Multiple site assignments as needed.
• Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.
• Record data collected in appropriate EMR system.
• Report patient observations to the responsible provider or staff nurse.
• Perform lab procedures as assigned, collects, labels, and processes all specimens including urine, stool, sputum, and blood as required.
• Provide patient with appropriate requisition, information and instruction for ancillary tests and procedures ordered by physicians.
• Stock inventory and ensure cleanliness of examination rooms, equipment, and work area.
• Report medical and office supply inventory needs to supervisor.
• Prepare specimens for shipment to external lab ensuring that specimens are ready and picked up by courier in accordance with designated courier schedule.
• Check spiceworks voicemail and route phone messages to providers or nurses.
• Ensure that specimens are processed in accordance with established Howard Brown research protocol.
• Participate in quality assurance process via data collection, evaluation of results, and implementation of recommendations.
• Participate in research project participant recruitment as directed.
• Perform data entry into Centricity as needed (i.e. referrals, depression collaborative)
• Performs medical reception functions.

Minimum Qualifications:

• High School Diploma/GED required
• Good interpersonal skills and ability to work well within a team setting.
• Required - Completion of an accredited Medical Assistant Program
• Or, Required - Certified Nursing Assistant (CNA) with 2-3 years of experience in a medical setting that includes demonstrated Phlebotomy experience
• Certification in Basic Life Support (American Heart Association)

Preferred Qualifications:

• Previous experience in a health care setting dealing with HIV/AIDS clients and written or communication skills in English and Spanish.
• Displays initiative in the work setting
• Must demonstrate exceptional written and verbal communication skills