As a Marketing Manager you would be responsible for driving your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:

WHY DO TEAM MEMBERS LIKE WORKING FOR US:

• Competitive earnings
• HGV Offers Day One Team Member Benefits!
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• 401(k) program with company match
• Paid Sick Days
• Numerous learning and advancement opportunities

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

SCHEDULE DETAILS:
Our Marketing Manager will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Collaborate with the marketing teams as well as the sales leaders to drive efficiencies and increase revenue.
• Responsible for developing and leading team initiatives for the site to achieve targeted sales and service.
• Responsible for staffing and leading their group of talent, including training, communicating, mentoring and coaching in order for the team to reach maximum performance.
• Primary contact for both internal and external customers relating to activities and proficient within their region/site of the local events, attractions, partnerships, restaurants and on/off-site activities.
• Develop and maintain reports to coordinate performance of the marketing team, as well as the individual performance levels of its Team Members.
• Report department performance to management as well as the performance of programs, incentives and staff.
• Hold individual monthly performance reviews in partnership with team members and team leaders.
• Handle cases where performance is below minimum standard according to marketing policy, and in conjunction with Human Resources guidelines.
• Other duties and tasks as assigned by management.

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you should have the following minimum qualifications and experience:

• Minimum 1 year of people management and/or experience developing a team in a sales or marketing environment.
• Minimum 1 year of timeshare experience.
• Ability to effectively lead people and scheduling for a large team.
• Excellent social skills as well as oral and written communication.
• Strong interpersonal skills to run multiple duties in a fast-paced work environment while meeting targets.
• Consistent record of resolving customer service issues or owner service issues.
• Ability to work a flexible schedule to include evenings, weekends and holidays.
• Proficiency with Microsoft Word, Excel and Outlook.
• High school diploma or GED.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2+ years of people management experience and/or experience leading a team in a sales or marketing environment.
• Ability to speak, read, write Japanese language.
• Timeshare marketing experience with Hilton Grand Vacations.
• BA/BS/Bachelor's Degree.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.