Marketing and Communications Manager

Full Time
SeaTac, WA 98168
Posted
Job description
Northwest Kidney Centers seeks a Marketing & Communications Manager to join the marketing team in a full-time, day shift position with a hybrid work schedule.

Purpose:
The Marketing & Communications Manager will manage marketing and communication programs to promote the Northwest Kidney Centers brand and collaborate closely across organization teams to support and amplify the mission in line with the goals of the Marketing, Communications, and Community Relations team.

Shift: Full-time, Days (0800-1630), Mon-Fri

Duties and Responsibilities:

  • In partnership with the Vice President of Marketing & Communications, participates in developing and implementing strategies for marketing and communications.

  • Manages, creates and edits content including messaging, stories, photos, videos, collateral materials, and advertising in support of the mission. Manages and curates editorial and external communication calendars.
  • Ensures all content is developed through a lens of diversity, equity, and inclusion. Amplifies a wide range of voices that represent the communities Northwest Kidney Centers serves and works to create a sense of belonging across all marketing and communication platforms.
  • Oversees management and organization of digital channels including website, SEO initiatives, blog, and social media. Translates and executes strategies to grow subscribers/followers, readership, and overall engagement.
  • Collaborates closely with Development and HR leaders to develop and execute marketing communication strategies to fundraising and recruiting efforts.
  • Develops programs for special events including recruiting, selecting, and preparing internal and external speakers; writes and edits scripts and talking points, and produces and manages videos.
  • Manages and analyzes reports on the effectiveness of marketing and communication strategies, tracks website, social media, blog, and e-marketing analytics and makes recommendations as appropriate. Stays abreast of trends and makes recommendations as appropriate.
  • Ensures adherence of brand standards and messaging.
  • Manages communication related budget items, vendors, and volunteers.

  • Recruits, mentors, trains, and manages a team of individuals.

  • Performs other duties as assigned.


The ideal candidate will:


  • Posses a bachelor’s degree in related field and six (6) or more years of marketing/communications and/or public relations experience, and/or an equivalent combination of education and experience.
  • Have experience managing others and developing and executing marketing and communication strategies to persuade, engage, and attract positive attention. Must have demonstrated project management skills and attention to detail; skilled at tracking metrics and analyzing data to inform strategies and pivots. Requires excellent organizational skills with the ability to balance and prioritize multiple tasks and requests and meet deadlines in a professional manner, with the ability to be flexible and adaptable and change plans as needed.
  • Be able to work effectively independently and as part of a team, within diverse teams and environments. Requires the ability to communicate effectively and comfortably with audiences of different backgrounds and experiences, and to display sensitivity, tact, and responsiveness in various situations and maintain a high level of confidentiality. Must be able to listen, give, and receive feedback in a productive and professional manner; must have the ability to listen patiently and attentively, ability to express self clearly and effectively, and the ability to adapt communication based on audience and purpose, with inclusivity.
  • Demonstrate excellent interpersonal, negotiation, and conflict resolution skills are required. Must have the ability to delegate responsibilities, work with others, and coach employees to develop their full potential. Must provide helpful, behaviorally specific feedback to others, and regularly meet with employees to review their development progress and express confidence in their abilities to be successful. Must engage in open and honest communication.
  • Be proficient in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, Teams, and Adobe Creative Suite. Excellent communication skills including writing, editing, and proofreading skills; familiarity with AP writing style. Ability to adapt communication based on audience with purpose and inclusivity. Ability to disseminate information effectively to appropriate levels. Demonstrated project management skills and attention to detail; skilled at tracking metrics and analyzing data to inform strategies and pivots.

Benefit offerings for eligible employees (.6-1.0 FTE):
  • Choice of 3 medical insurance plans through Kaiser Permanente (PPO, HMO & HDHP)
  • Delta Dental
  • Vision Services Plan
  • 401 Retirement match and discretionary match
  • Disability benefits such as Short-term & Long-term Plans
  • Life & AD&D Plans
  • Educational Assistance/Tuition Reimbursement of up to $4,000 annually
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Transit Subsidy
  • Paid Time Off includes personal time off and Holidays. PTO will accrue bi-weekly and will be pro-rated based on the FTE. The accrual rate will be 8.93 hours each bi-weekly pay period for staff.


About Northwest Kidney Centers:

Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 20 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a not-for-profit, community-based organization and consistently rank among the top dialysis providers in the United States in quality of care, patient outcomes and transplant rates.

At Northwest Kidney Centers, teamwork, integrity, respect, excellence and stewardship guide our approach to how we work. We differentiate ourselves by our patient centered approach and active commitment to advancing kidney research and dialysis innovation. Key to our success is the compassion and expertise of our dedicated team of staff that care for those we serve.
evening shift (1500-2330), Sun-Fri.

Northwest Kidney Centers is an equal opportunity employer. We don’t discriminate on the basis of race, gender, sex, sexual orientation, age, religion, national or ethnic origin, disability, genetics or veteran status.

Learn more about us, NKC on YouTube


Please note:
Northwest Kidney Centers is obligated to adhere to Proclamation 24- 14.1 requiring healthcare workers in the State of Washington to be fully vaccinated against Covid-19 in order to work in a healthcare facility. Northwest Kidney Centers fully supports this requirement in order to prevent and reduce the spread of Covid-19 to patients and employees. All new staff will need to provide proof of Covid-19 vaccination to NKC Employee Health prior to their first day. Medical or Religious exemptions may be accommodated depending on the role. For exemption information, please contact Human Resources prior to your start date.

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