Manager, Security Education and Training
Full Time
Houston, TX 77024
Posted
Job description
At Memorial Hermann, we're about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Job Summary
Responsible for all aspects of System Security training policies, objectives, and initiatives. Plans and directs new training techniques and suggests enhancements to existing training programs. Oversees relationships with vendors to ensure appropriate employee participation in outside training programs. Relies on extensive experience and judgment to plan and accomplish goals. Leads and manages staff as appropriate, while promoting a variety of department and System initiatives utilizing a wide degree of creativity and latitude. Job Description
Salary range: $45 to $56 per hour
Minimum Qualifications
Education:
Licenses/Certifications:
Experience / Knowledge / Skills:
Principal Accountabilities
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Job Summary
Responsible for all aspects of System Security training policies, objectives, and initiatives. Plans and directs new training techniques and suggests enhancements to existing training programs. Oversees relationships with vendors to ensure appropriate employee participation in outside training programs. Relies on extensive experience and judgment to plan and accomplish goals. Leads and manages staff as appropriate, while promoting a variety of department and System initiatives utilizing a wide degree of creativity and latitude. Job Description
Salary range: $45 to $56 per hour
Minimum Qualifications
Education:
- Bachelor's degree in Criminal Justice, Management, or related field with minimum of three (3) years of law enforcement or relevant public safety experience
- In lieu of a degree, a minimum of seven (7) years of law enforcement or relevant public safety experience with at least five (5) years in Healthcare Security Training/Instructing
Licenses/Certifications:
- Licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau (TDPSPSB) within 30 days of job entry and licensed as a Classroom and Firearms Instructor (J) by TDPSPSB within one (1) year of job entry
- Valid driver's license upon job entry and Texas driver's license within 90 days of job entry
- CPR certified within 30 days of job entry Certified CPR Instructor preferred
- Certified Healthcare Protection Administrator (CHPA) by the International Association for Healthcare Security and Safety preferred
Experience / Knowledge / Skills:
- Demonstrated knowledge of diverse teaching strategies for individuals and groups; security and hospital systems, healthcare security and safety trends, change theory, applied security process, quality improvement principles and techniques, and budget/financial management skills
- Knowledge of principles, theories, and application of healthcare security, teaching-learning theory and of adult/continuing education
- Ability to conceptualize and develop effective adult teaching strategies
- Demonstrated ability to design and implement change by challenging current paradigms and promoting strategic initiatives
- Interacts effectively with all employees and management in the system
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Principal Accountabilities
- Facilitates training for new and incumbent Security team members. Evaluates competencies of training participants and supervises staff as appropriate.
- Develops new curriculum and updates existing curriculum for training & in-service programs for security team.
- Monitors the effectiveness of training seminars and their effect on service, productivity, & turnover.
- Oversees the development of training quality evaluation tools.
- Interfaces with security leadership team throughout the system to identify training and education needs of the security team.
- Ensures development and maintenance of accurate catalog of training seminars and in-service programs available.
- Stays informed on current and future trends/practices and of regulatory and governing standards.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
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