Job description
Date: Mar 9, 2023
Brand: TeamVision
Location: Mason, OH, US, 45040
Requisition ID: 793132
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.
This is a remote position with 50 to 75% travel.
GENERAL FUNCTION
The Operations Implementation Manager is responsible to support development and lead strategies and initiatives focused on improving onboarding experiences before, during and after sites’ transition/integration to drive immediate operational/process execution to ultimately improve top line growth and bottom-line operating income savings.
MAJOR DUTIES AND RESPONSIBILITIES
- Deliver operational implementation and onboarding strategies of the company’s systems and operating platform to onboarding practices
- Deliver special projects, as required to optimize efficiency and consistency of execution
- Support continuous onboarding programs with sites
- Manage operational execution pre, during, and post integration to ensure field sites are fully onboarded with the company’s policies, operational processes, and standards
- Support new initiative launches, observe, and assess team member adoption, and leverage key learnings to update training materials and tools
- Partner with cross functional teams to identify and implement tools and processes that enhance the patient experience and drive standardization and efficiencies
- Collect feedback from field sites to generate improvements in future projects, operational model and initiatives
- Build cross functional relationships with corporate and field partners to proactively evolve best practices to drive operational excellence
- Stay abreast of existing capabilities through regular worksite visits, field communication, focus groups and operational improvements
- Travel required to support practice integration and special projects as the business needs
BASIC QUALIFICATIONS
- Bachelor’s Degree or equivalent experience
- 5+ years of related experience (initiative execution and onboarding, integration, etc.)
- Strong working knowledge of healthcare clinics and/or eyecare retail environment
- Excellent verbal, written, listening and presentation skills
- Ability to influence/negotiate at various levels in the business
- Able to create communications and disseminate for readers to understand and act upon
- Able to work in ambiguity using critical thinking to provide innovative solutions
- Ability to travel approximately 50-75% of the time
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).
EssilorLuxottica is
an Equal Opportunity Employer and provides opportunities for all qualified applicants without regard to race, color, gender, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status. Native Americans receive preference in accordance with Tribal Law.
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