Job description

EMPOWERING COMMUNTIES TO THRIVE

We want you to be a part of our Mission and join the Good Sam Team!

Job Title: Manager of Special Events and Campaigns
Department: Development
Reports To: Chief Development Officer
FLSA Status: Exempt
Revision Date: January 2023

Background
Good Samaritan Community Services is a 501(c) 3 organization that provides comprehensive services to more than 3,500 individuals and 1,200 families in various locations in South and West Texas. Since 1939 we have focused on serving the social, educational and health equity needs of our neighbors and our mission to actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty.

We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and supports we provided via our Family Services and Youth and Teen Departments. Good Samaritan began as a downtown mission of St. Mark’s Episcopal Church in 1939 and was established as an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones in 1951.

Position Summary
The Manager of Special Events and Campaigns is responsible for the identification, cultivation, solicitation, and stewardship of donors whose annual gifts provide a foundation of unrestricted and restricted support. The Manager of Special Events and Campaigns is also responsible for all the campaigns, special events, and sponsorship relationships under his/her direction, and is responsible for planning, organizing, implementing, and successfully executing these campaigns, events, and fundraising relationships in partnership with CDO.

Required Education and Experience

• Bachelor’s degree from accredited college or university required.
• 3-5 years of non-profit annual giving management and/or special event experience with a proven track record for securing gifts and comprehensive knowledge of gift processing and acknowledgement practices is required.
• Well versed in management processes, direct mail campaigns, and e-mail solicitation best practices and implementation.
• RE NXT and/or Blackbaud CRM experience preferred, with ability to analyze database and segment appeals for various audiences.
• Excellent verbal and written communication skills, public speaking skills, and ability to handle multiple projects and meet deadlines are required.
• Certified Fundraising Executive (CFRE) preferred.

Essential Duties & Functions

• Demonstrate adherence to the Core values of Good Samaritan Community Services.
• Identify, cultivate, and solicit new, renewed, or increased funding from individual donors through face-to-face solicitation, online giving, direct mail campaigns, special events, and proposals. Assure accurate and timely gift entry, reporting, acknowledgment, and stewardship.
• Responsible for achieving annual giving goals, on budget and on time with increases year-over-year in both number of donors and dollar amounts based on fiscal year budgets.
• Ensure effective and efficient utilization and management of the donor database including but not limited to data entry, data quality, cash, in-kind, and online donations, production of reports, tax receipts, credit card donations, and recurring gifts.
• Partner with Marketing Staff to develop high-quality, focused communications that accurately and compellingly present the strategic direction, priorities, and goals of the agency.
• Design and manage a comprehensive direct mail program and online giving strategies and analyze Direct Mail/e-mail solicitation program results data to refine and increase ROI.
• Ensure consistent and proper use of Good Samaritan Community services brand and messaging across all internal and external channels using the organizational brand guidelines for various audiences including donors, volunteers, program participants, community partners, prospective supporters, city leaders, and the general San Antonio and regional community.
• Manage all components of agency special events including but not limited to venues, flyers, social media, budgeting, and marketing.
• Provide strategy, content creation, and management for all digital marketing platforms including but not limited to website, social media, and email.
• Promote and serve as lead contact for all special events, responsible for set-up and teardown of special events, and ensure that event policies are understood and consistently applied.
• Travel regularly to conduct face-to-face visits and solicitations with donors and potential donors, as well as leveraging telephone, email, and digital or social media outreach to solicit annual gifts in accordance with agency and department goals.
• Collaborate with the development staff in the planning and execution of the total development program, resulting in established relationships and partnerships with various public and community leaders, advocates, and other influencers.
• Further develop and implement Church Relations program to establish a pipeline of annual giving donors and major gift prospects.
• Build and maintain relationships with prospects, donors, volunteers, and community stakeholders.
• Maintain current knowledge of Good Samaritan Community Services Programs.
• Manage the donor recognition process including proper gift receipt, acknowledgment letter, tax information, etc.
• Develop and manage annual giving program and special events budget.
• Work with CDO and Marketing Manager to establish revenue goals for the fiscal year.
• Manage relationships with external vendors and internal departments to meet annual giving and special event deadlines and goals.
• Complete all other duties as assigned by the CEO.

Supervisory Responsibilities
Manages interns and work study students as assigned by the CDO.

Work Environment
This position operates in a professional office environment.

Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, and occasionally lift between 25-35 pounds. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel
Local and regional travel is required.

Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 AM to 5:00 PM. This position occasionally requires long hours and weekend work.

Benefits and Compensation
Salary range is $45,000.00 to $50,000.00 annually. A competitive compensation package will be offered for this position based upon the successful candidate’s education, skills, and experience, and includes a generous paid time off policy, matching retirement plan, and a full complement of insurance benefits.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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