Job description

Hotels are multi-million dollar investments and must be cared for and maintained accordingly. As a maintenance engineer you are responsible for repairing and maintaining the hotel's physical plant by ensuring quality, cleanliness, guest satisfaction, safety and security. A major part of your job is to be pro active in identifying potential issues and alerting the General Manager so that a proper action plan can be put in place. You should be able to maintain all aspects of the common areas and guest room's areas to minimize the use of outside labor to maintain the hotel.

Working in a hotel requires that you be available to work every day of the year, as the hotel never closes.
Maintenance issues arise at all hours of the day and night so it is necessary that you be available for phone calls and emergency on site assistance at all hours.

Essential Functions:

• Guest-First Attitude- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Must have basic working knowledge of plumbing, painting, HVAC, electrical, and/or other general repair skills.
• Maintain pools if applicable, backwashing, maintaining chemical levels, and ensuring that all state and federal regulations are met, making health and safety a priority at all times. Maintain proper records.
• Must have sound judgment and discretional skills and work with little or no supervision.
• Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
• Maintains a high level of professional appearance and demeanor.
• Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
• Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
• Demonstrate good communication skills and convey information and ideas clearly.
• Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
• Complete all required trainings surrounding security, health and safety. Ensuring that all State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
• Practice good time management skills, completing preventive and routine maintenance according to schedule. Schedule work consulting with management for scheduling. Maintain proper records of all maintenance issues including preventative maintenance.
• Complete all work orders on time keeping all rooms in service.
• Maintain a proper level of inventory and keep storage areas and tools clean and organized at all times.
• Maintain grounds as required, trash removal, parking lot maintenance, landscaping, lighting, and curb appeal.
• Inspects fire extinguishers and fire suppression systems monthly. Identify and respond to any alarms, determine emergency status and report to the front desk or manager on duty.
• Walks the property daily and makes note of any repair or maintenance issues that are yet to be addressed, prioritizing them with preventative, routine, and emergency maintenance issues.
• Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
• Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
• Responsible for key control. Issues and receives both room keys and master keys.
• Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Always Remember: If it is Broken – Fix it. If it is Dirty – Clean it. If it is on the Ground – Pick it up. Do it right the first time. It is everyone’s obligation to keep our Hotel immaculately clean, inside and out.

Pay: $18.00 - $21.00 per hour

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97217: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Time management: 1 year (Required)
• Plumbing: 1 year (Preferred)
• Painting: 1 year (Preferred)
• Hotel experience: 1 year (Preferred)
• HVAC: 1 year (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97217: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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