At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

Responds to both customer and hotel staff reports of non-functioning equipment immediately

• Maintains problem logbook to record the equipment in need of repair and prioritizes efforts accordingly
• Reports any hazards or injuries in the department or hotel and takes immediate action to correct

Maintains rooms in operating condition by performing repairs as needed

• Understands the Room Preventative Maintenance Program (R.P.M.)
• Prepares preventative maintenance cart for use each day
• Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
• Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
• Repairs and maintains room's heating/ventilating/air conditioning systems

Performs preventative maintenance throughout the hotel

• Maintains the condition of hotel lobbies and restaurants
• Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
• Maintains operating equipment in working condition by performing routine equipment checks and repairs
• Attends schools or seminars to remain current on proper techniques

Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Performs other duties as required to provide Yes I Can! genuine hospitality

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.