This position will be assigned primarily at the Peter Kiewit Lodge Reservation Desk. Peter Kiewit Lodge is a 24 hour, seven day a week operation. Normal working hours will be afternoon/1st shift which primarily is 10-6:30 p.m. Shifts may vary occasionally and as needed. Shift differential compensation will apply accordingly and when appropriate.

Location: 28500 West Park Highway, Mahoney State Park in Ashland, Nebraska

Perform a variety of technical administrative tasks, such as update and maintain reservation system records, provide park information and related services to visitors and staff by phone or in person, sell park permits and re-sale items. Also responsible for summarizing data from statistical, financial, and administrative programs to create documents to assist with presenting information as it pertains to occupancy reports, visitation reports, vehicle logs, and customer aging reports. This position is also responsible to guide the work of several temporary park worker positions. This will include training new staff of the reservation system, office practices, customer service and park policies. Drive state vehicle to transport office supplies. Perform related duties as required.

REQUIREMENTS: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

OTHER: Driver’s license required.

Ability to work with the public and provide requested information in a clear and courteous manner; file and retrieve records using established computer system; handle multiple tasks; operate computer reservation system; maintain records and prepare reports. Excellent customer service skills.