Job description

APPLY MANDATORY TO THIS LINK: https://jobs.elcompanies.com/estee-lauder-companies/jobs/233654?lang=en-us&previousLocale=en-US

SIGN ON BONUS FOR NEW HIRES: US$750.00

Anticipated Hourly Range $17.07 to $28.45 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))

The Artist is responsible for the superior service ambassadorship expected from all employees. They uphold the friendly, welcoming image of the brand and showcase products, artistry and culture of the company to the customer. Their primary responsibility is to achieve optimal performance and uphold the expectation of the Joy Journey service model and the 5 Non-Negotiables of service behaviors. They are expected to deliver sales expectations through customer service and co-creating with the customer to provide personalized artistry/product solutions for their needs. They are responsible for building their personal business and clientele, inspiring loyalty to the brand for the Customer and driving repeat business through sales and services.

Position Responsibilities

• Self-starter, able to work independently and as part of a team and must have good time management skills
• Excellent communication skills to be performed daily
• Greet customers with name immediately upon customer’s arrival, to begin engaging and thoughtful connection
• Build trust and rapport with customers through open-ended questions and authentic curiosity in their needs, with effective verbal interaction and validation
• Sample products as applicable to drive loyalty and repeat business
• Ability to serve multiple customers at peak times, without compromising their experience
• Ability to build a long-term relationship with the customer ultimately leading to retention and loyalty
• Leverage clienteling/Customer Relationship Management (CRM) tools to capture customer profile and utilize client “book” every day to connect with customers for outreach, replenishment and to drive sales
• Own and achieve individual sales goals and contribute to team sales goals
• Stay current on beauty industry trends and competitive landscape (specifically via social media) to validate customers’ interests and purchases, better personalize recommendations to their needs

Qualifications

• High School or High School Equivalency
• 0-1 years retail experience; Cosmetic experience preferred
• Excellent customer service, communication, organizational skills and time management skills
• Ability to assess customer needs and make recommendations

Job: Retail - Store
Primary Location: US-CA-San Mateo
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 233654

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.

Job Type: Part-time

Pay: $17.07 - $28.45 per hour

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

Experience:

• Makeup application: 1 year (Required)

Work Location: In person

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.