Job description

Note: We currently have three (3) positions open. This posting will accept applications until all positions are filled, but may close without notice, so please apply as soon as possible. This is NOT a remote position. This position will work full time in office until successful completion of 6 month probation. After completion of 6 month probation, this position requires you to be on a rotating schedule - two weeks in office Monday through Friday, and two two weeks at home Monday through Friday. Our office location: 201 W. Colfax Ave, Denver, CO 80202.

The Department of Excise and Licenses is seeking a Licensing Technician I to process individual, business, marijuana and liquor license applications and review technical, legal, and other required documents for accuracy and consistency. In this role, you will explain city licensing rules, regulations, and state statutes.

Benefits:

· Four (4) Medical plans to choose from, Dental, Vision Insurance

· Pension Plan for LIFE (DERP)

· 457 (b) Retirement Plan

· PTO – over 3 weeks in your first year

· 11 paid holidays

· Student Loan Forgiveness

· Short Term and Long Term Disability

· HSA/FSA

· Life Insurance

· Education Refund Program; Learning and Development Opportunities; Courses and Career Development Resources; Employee volunteer program

· And so much more - please visit the 'Why Work Here' page on Denvergov.org to find out more about all the amazing benefits and reasons to work for the city that you love!

The Department of Excise and Licenses issues over 180 types of business licenses to new qualified applicants, determines which licenses should be renewed or suspended according to current law, and collects license fees on all new applications and renewals. Excise and Licenses takes enforcement action on licenses, including revocation, in accordance with city ordinances. The office also conducts public hearings, issues security alarm permits, and serves as the local authority for administering the state’s liquor and marijuana codes.

The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.

Generally, the Licensing Technician I:

· Accepts and initiates the processing of routine and some complex applications for business and/or contractor licenses and renewals including guiding applicants through the application process and reviews for completion and accuracy all legal, business, and transactional documentation that need to accompany applications

· Interprets and explains licensing rules, regulations, state/federal statues, time requirements, and procedures, and responds to applicants and attorneys’ questions or concerns

· Works closely with various stakeholders to review passed/failed applications, passed/failed inspections, determine disciplinary actions when indicated and other licensee issues that may arise

· Reviews diagrams of businesses requesting marijuana and liquor licenses to ensure that existing premises or proposed premises comply with requirements set forth by state statutes for the specific type of license

· Questions applicants to obtain required information, such as name, address, lease, purchase agreement, operating agreement, certificate/license qualifications, right of way bonds, insurance, articles of organizations, zone use permit etc. and records data on agency’s database and prescribed forms

· Determines the appropriate application fees and license fees for licenses then enters information into the agency’s database

· Schedules public hearings that cover various issues, ensures hearing rooms are properly set up to record testimony, and communicates with neighborhood organizations and other stakeholders regarding applications, petitions, protests, and hearings

· Performs other related duties as assigned or requested

We are looking for someone with some or all of the following skills and experience:

• Passion and dedication to ensuring the highest level of customer service to our Denver residents in a fast-paced environment

· At least 3 years of demonstrated customer service experience

· Experience providing office support for federal, state, or local government

· Proficiency within the full Microsoft Office Suite

· Ability to learn and adapt to new technologies and processes

· Ability to research and apply Municipal Codes and Statutes

· Preferred languages Vietnamese, Mandarin or Spanish, but not required

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

· Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate

· Experience Requirement: Three (3) years of clerical experience including One (1) year of experience performing specialized and/or technical office support work

· Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements

Please note: To be considered, you will have to apply directly to our website. It is a very fast and easy process. Please copy and paste this link into your browser:

https://denver.wd1.myworkdayjobs.com/CCD-denver-denvergov-CSC_Jobs-Civil_service_jobs-Police_Jobs-Fire_Jobs/job/Downtown-Denver/Licensing-Tech-I---Excise-and-Licenses_R0054558

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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