Job description
Overview:
The Krystal Associate greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this job. Responsibilities:
The Krystal Associate greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this job.
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
- Demonstrates a complete understanding of the menu items and explains them to guests accurately
- Uses plus-selling techniques and makes customers aware of promotions
- Rings food orders on the register and collects payment from guests making change accordingly
- Prepares food neatly, according to formula, in a timely manner
- Checks products in food & beverage areas and restocks items to ensure a sufficient supply throughout shift
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
- Cleans and maintains all food service areas, including the guest seating area and display cases, to promote a clean image
- Cleans and sanitizes all food service utensils and dishes in the three compartment sink (wash, rinse, sanitize)
- Understands and adheres to all quality standards, formulas and procedures as required in the Franchise Operations Manual
- Routinely monitors and records food temperatures on a log to ensure safe holding temperatures of hot and refrigerated foods
- Maintains a professional appearance and grooming standards
- Performs light paperwork duties as assigned
- Works safely with various food service equipment as dictated by the franchise (i.e. ovens, microwaves, toasters, meat slicers, knives, deep fryers, can openers, etc.)
- Completes the training courses as directed and/or dictated by the franchise
- 16+ years old
- Ability to read, write, speak, and understand English
- Basic math skills (addition, subtraction, division, and multiplication)
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