Impact In This Role

As an Associate Marketing Operations Specialist, you will have great decision-making capabilities and likewise responsibilities to ensure we achieve our financial targets for the Business. This will be accomplished by supporting teams across Marketing, Sales, Operations, and other departments. Marketing Operations is the hub of the Marketing Technology (Martech) stack which is required to either answer, or find who can answer questions for business stakeholders. This role is in the "plumbing" of the systems, and is not as focused on front-end Campaign build and deploy work, but consulting on Campaign design will be possible.

You will report to the Marketing Operations Manager.

What You'll Be Doing

• Responsible for maintenance, troubleshooting and ad hoc improvements across Martech systems like Sales-outreach (Outreach.io, or Salesloft for example), Marketo, scoring, enrichment and deduplication tooling.
• Manage, or assist with data cleanliness, database health reporting, normalization, data cleanup, etc.
• Support the Marketing Operations Manager with designing, building, testing, and deploying multi-month, company-impacting infrastructure projects across the Martech stack.
• Support Lifecycle Marketer specialists and campaign rollouts with persona targeting, segmentation, and where possible, provide best practices input.
• Assist with the evaluation, implementation and enhancement of marketing technologies.
• Responsible for working with the sales enablement team to drive the adoption of our tools.

Desired Traits

• 0-3 years of professional experience with Marketing Operations.
• Experience within Marketing Automation Platforms (MAPs): Marketo, HubSpot, Eloqua, etc. (Marketo preferred).
• Experience working with CRM systems, and the sync to MAPs (Salesforce and Marketo preferred).
• 4-year degree in Information Technology or related field. Degrees in similar areas of study will also be considered.
• Excellent communication skills and the ability to work as part of a team are essential.
• Strong desire to learn and understand all aspects of the company's operations and be able to interact directly with other departments.
• Highly organized with exceptional attention to detail.
• Ability to handle multiple priorities in a fast-paced environment.
• Ability to travel 0-10% annually in the U.S. for team meetings, off-sites, etc.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wyoming (WY)

Interested in learning more? We look forward to hearing from you soon.