Job Type

Full-time

Description

Install Coordinator in Procurement Department

• Location: Phoenix, AZ
• Department: Door Procurement
• Pay: $35K-$52K Depending on Experience

Primary Purpose: Our Install Coordinator must be highly motivated, have high attention to detail and play an intricate part of the overall success of our company by correctly ordering doors and scheduling our customers for install.

To be successful in this role, candidates will demonstrate strong ability to multi-task, excellent customer service skills, and good computer skills to navigate our CRM (Service Titan) and the various ordering platforms from our vendors.

Benefits:

• PTO/Sick time
• Health, Dental, Life, Vision Insurance
• Growth opportunity and career path

Abilities:

• Excellent written and verbal communication skills
• Impeccable negotiation and problem-solving skills
• Exceptional interpersonal skills and rapport building
• Flexible to work long hours as demanded by projects.
• Data Entry proficiency is desired.
• A self-starter attitude and ability to work independently and with a team.

Knowledge:

• Strong knowledge Computer systems and software, Service Titan is a plus
• Experience with Microsoft Office including Word, Excel, & Outlook
• Multi-tasking through systems and applications, accessing multiple tabs.

(This list may not include all the duties assigned)

• Order materials-based sales orders placed in the field.
• Update customers on their order status and what is needed for a successful install.
• Communicate with sales reps if information is incomplete on a placed order.
• Support sales reps in the field by answering questions, helping schedule in stock doors while the salesperson is on site with the customer.
• Accurate create and record Purchase Orders for proper accounting.
• Schedule Installs with customers
• High Comfort level with being on the phone 25-50% of the day. Calls insist on working with our sales team to process orders, contacting customers with status updates and to schedule their install job, and communicating with vendors.

Training Required:

• Onsite training provided for 3 weeks, 8-5pm M-F

Working Conditions:

• Must be able to sit for long periods of time in front of a computer screen
• Opportunity to earn weekly KPI bonuses based on performance.

Equipment / Tools:

• Video camera, personal computer, headset

PLEASE NOTE: A1 Garage Door Service reserves the right to change, modify or add to the duties and essential functions at any time.