Overview

Tsp is engaged in a direct hire search for a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers.

At our client, they provide compensation, resources and benefits that enable a high-performance culture and support their team members' ability to live with purpose, every day.

They provide their team members with so much more than a paycheck. Their compensation packages start with a competitive base pay and additional benefits including four weeks of paid time off, shift differentials, incentive and overtime pay, 401K match and tuition reimbursement.

In addition to traditional health & welfare offerings like medical, dental and vision care, they offer a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

They know that a well-rounded workforce starts with supporting their team members at home. Their support for working families includes backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave and paid caregiver leave.

To encourage team members' personal and professional growth and development, they offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups and paid volunteer time off.

At our client, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, they are united in their responsibility to create healthier futures.

Responsibilities

Under moderate supervision of the Inside Sales Manager, the Inside Sales Specialist is responsible for placing proactive outbound calls to established customers and potential prospects. Inside Sales Representatives develop, maintain, and implement long-term business partnerships with their assigned customers in the independent, retail, chain, institutional or alternate care business segments within a specific geographic area or by customer type. This includes; following up on customers who have shown an interest in doing business with the Company, providing and following up on quotes, directing service issues to the proper channels, and understanding the customers' specialty areas in order to provide value. The inside sales team will promote targeted programs and solutions in order to expand and retain existing business resulting in increased profitable revenues and are responsible for coordinating and supporting sales activities on shared accounts with the Outside Sales team.

• Conducts outbound telesales calls to targeted groups of customer accounts.
• Solicits competitive intelligence information from customers.
• Develops and maintains strong customer relationships with an assigned group of customer accounts.
• Conducts prospecting calls to recruit customers interested in doing business with the Company.
• Access inventory systems to assist customers with availability information.
• Participates in daily team huddles.
• Enters and maintains the integrity of data in company CRM software programs.
• Complies with all appropriate policies, procedures, safety rules, and regulations.
• Supports the Inside Sales Team and performs related duties as assigned.

Job Requirements

Minimal experience with exposure to fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year Associate's Degree program, technical vocational training or equivalent combination of experience and education.

Experience in Telesales or Call Center environment is highly preferred

• Strong customer service skills.
• Strong interpersonal skills; ability to make personal connections with customers.
• Articulate and courteous phone manner.
• Good mathematical skills.
• Good decision-making skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work effectively in a team environment.
• Strong organizational skills; attention to detail.
• Good computer skills; Microsoft Word, Excel, Access, and inventory management system.

For more information on Smartsource specifically please check out our website: https://www.smartsourcerx.com/

Our client is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state or local law.

As of August 24, 2021, our client requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow our client's policy and process to apply for an exemption/accommodation.

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