Job description
Summary:Under the general supervision and according to established procedures welcomes visitors provides accurate directions responds to telephone inquires and accesses computer for patient information.
Responsibilities:
Greets patients guests visitors and provides accurate directions to all areas of the hospital complex. Responds to telephone requests for patient information. Preserves confidentiality of patient information.
Performs a variety of routine clerical duties maintaining department records indicating patients and visitors status location and phone extension. Maintains limited number of operational statistics. Operates computer terminal in order to access computer records. Issues courtesy coupons to clergy.
Other information: BASIC KNOWLEDGE:
High School Graduate.
Excellent interpersonal skills.
Computer competency.
Some medical terminology helpful.
Excellent telephone and customer service skills.
EXPERIENCE:
Two years job related experience.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Exposed to normal patient care environment with frequent standing walking and sitting.
SUPERVISORY RESPONSIBILITY: None.
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Rhode Island Hospital USA: RI: Providence
Work Type: Full Time
Shift: Shift 1
Union: IBT
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