Job description

HVAC Start-up & Warranty Technician - Sign on Bonus up to $3,000!

NETR, one of the fastest growing Residential and Light Commerical HVAC companies in Massachusettes, is seeking an HVAC Start-up & Warranty Tech! Come grow with us!

Pay: $35 - $42/hr

Benefits:

• High-quality medical, vision, dental and life insurance available.
• 401(k) with company match.
• Six paid holidays.
• Paid time off.
• Uniforms.
• Company Vehicle, gas card, company cell phone, and Tablet
• Tool and Boot program.
• Tuition Assistance Program.
• Company on site, off-site and on-the-job training and support.
• Tool and work-boot program.
• Family discounts.
• Lucrative Referral Bonuses.

Job Summary

The Start-up Technician is responsible of testing operations for newly installed HVAC systems for residential customers. Diagnosing any problems upon start up and repairing in a timely manner to provide top customer service. Ability to start up Mitsubishi Ductless systems, conventional A/C systems, and furnaces.

Essential Duties and Responsibilities

• Maintains a consistent and positive attendance pattern
• Diagnoses mechanical and electrical components of HVAC systems
• Diagnostics and repair of warranty installation call backs both aesthetic and functional.
• Travels to job sites in service area, work with dispatch to ensure schedule is maintained and delays are properly communicated to customer
• Checks in with their dispatcher at the start of shift, before and after each start-up call and a final check in at the end of their shift.
• Maintains good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis
• Maintains proper stock, parts, tools, and safety equipment in the vehicle
• Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary
• Diagnoses diverse installation warranty issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
• Proficiently evacuate, charge, and perform startup of system and collect final balances.
• Participates in company provided training opportunities on latest industry technologies.
• Identifies and reports to Installation Manager all potential opportunities for additional business (newer system, service contracts, and additional services)
• Upselling of Mitsubishi accessories.
• Customer interaction carefully explaining operation of HVAC systems.
• Work on residential Installations when no warranty service or start ups are scheduled.
• Notify management of improper installation techniques resulting in warranty callbacks.
• Weekend “On-Call” installation warranty service a must.

Additional Duties

• Observes all company procedures and safety rules
• Be a resource to other installation and service technicians
• Responsible for completing and submitting daily and weekly time sheets
• Possesses excellent customer service skills with desire to exceed customer expectations
• Works as part of our team to ensure customer satisfaction
• Ability to work independently in a timely manner to making sure job is done correctly the first time
• Additional duties as assigned

Essential Behavior Requirements

These behaviors are based on N.E.T.R.’s cultures and values critical to support the mission of the organization.

Service: Unparalleled service that exceeds client expectations to satisfy the client’s immediate and long-term needs.

Family: Our employees and our business partners are bound together by a common purpose; to respect, trust and learn from each other. To succeed together. We have each other’s back.

Innovation: We believe that change is a way of life fostered by encouraging creativity and learning.

Integrity: We do the right thing in all circumstances.

Ownership: We build trust and teamwork through effective communication, execution and accountability.

Fun: We encourage a culture that loves to serve our customers, community and each other.

Minimum Qualifications

Education and/or Experience

High school diploma or GED and ten to fifteen years in installation, maintenance, troubleshooting and correcting diverse HVAC service issues; or equivalent combination of education and experience.

Additional Information:

Typical hours: Monday through Friday 8:00-4:30. Hours may vary based on business conditions and needs.

Job Type: Full-time

Pay: $35.00 - $42.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Experience:

• HVAC Start-up: 2 years (Required)

License/Certification:

• EPA Certification (Required)

Work Location: On the road

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.