Human Services Coordinator II

Full Time
Plymouth, MA 02360
Posted
Job description
The work location for this position is in Plymouth, MA.

The Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

DDS is seeking a motivated and experienced individual to provide the supervision, and leadership as a Human Service Coordinator II (Supervisor) to work in the Plymouth Area Office.

Job Responsibilities: (the duties and responsibilities stated are general summary and not all inclusive.)

The Plymouth Area Office in the Department of Developmental Services (DDS) is seeking a professional candidate to perform the duties of the Human Service Coordinator II (HSC II). The HSC II provides direct supervision to each assigned Human Service Coordinator I (HSC I), including assigning cases as needed, providing support to HSC I’s for crisis management, conflict resolution, facilitating Individual Service Plan (ISP) development, Meditech and Home and Community Services Information System (HCSIS) management, and the coordination of supports for the individuals supported.

The HSC II ensures that each component of the ISP process and/or otherwise contracted services are completed for each individual receiving supports from the Department per DDS practice and regulations. The selected candidate responds to urgent requests and completes routine referrals to area programs and services for individuals. This position also provides support and consultation to local area provider agencies, family members, and other stakeholders, including assisting Service Coordinators to facilitate cooperative communication and resolution to critical issues. The HSC II works with the Area Director and Assistant Area Director to maintain automated data systems, including compiling specific statistics as needed, in addition to managing related projects within the Area Office as assigned. This critical position is part of the Area Office Management Team, participating in provider meetings, planning for services, and sitting on the Risk Management Committee. The HSC II is also a member of the Area’s Massachusetts Comprehensive Assessment Profile (Masscap) Team, performing assessments to inform the Area Director regarding the prioritization process for services.

Preferred Qualifications:
  • Experience in working with families, providers and other stakeholders within the DDS community.
  • Good computer skills and familiarity with the Meditech program and the Home and Community Services Information System (HCSIS).
  • Competency in basic computer skills (word processing, data base management, and e-mail).
  • Strong supervisory experience in a clinical capacity.
For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500.

Pre-Offer Process:

Education and License/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, Licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:

http://www.mass.gov/hhs/cori


http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html

For questions, please contact Human Resources’ Field Office staff at 508-866-8803.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This is a Civil Service Position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.


SCHEDULE:

Full-time – 37.5 hour weekly position.
Schedule – Monday through Friday 8:45 AM- 5:00 PM
Days off – Saturday and Sunday

Interested candidates should be flexible in work schedule as there may be occasional nights and weekend meetings with individuals, guardians, families and other agencies.

About the Department of Developmental Services:

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Recommended candidates must successfully complete pre-employment screening which includes:

  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.
  • https://www.mass.gov/lists/dds-fingerprint-background-checks

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500 for assistance.

For questions concerning the information in this requisition please contact the Human Resources' Field Office at 508-866-8803.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.


Qualifications

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Substitutions:

I. A Bachelor’s degree in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor’s degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a Bachelor’s degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.


Official Title : Human Services Coordinator II
Primary Location : United States-Massachusetts-Plymouth 38 Industrial Park Rd
Job : Community and Social Services
Agency : Department of Developmental Services
Schedule : Full-time
Shift : Day
Job Posting : Dec 14, 2022, 8:03:49 AM
Number of Openings : 1
Salary : 63,831.04 - 87,081.54 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Ferdousi Faruque, Ferdousi.Faruque@mass.gov - 8573012416
Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation
Confidential : No
Hybrid Work Eligible : Yes

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