Job description

Position: Human Resources Generalist
Location: The Woodlands, Texas or Vista, California (Hybrid/Flexibility Policy)
Status: Permanent, full-time (1)

You are known for your passion for creating an inclusive work environment, a unique employee experience? People describe you as a caring, proactive and supportive person? Is your passion in labour relations, health and wellness and organizational culture? This is a great opportunity to join a growing company where our people are our greatest asset.

We are currently seeking a Human Resources (HR) Generalist to support our growing US team. Based in our The Woodlands, Texas office, this person will report to the HR Operations Excellence Manager and will work closely with the rest of the HR team primarily based in Canada. In this role, you will function as a liaison between employee and management to maintaining a strong HR service delivery, addressing day-to-day matter, solving routine-to-complex problems, and answering queries that emerge regarding company policies, practices and regulations. In addition, you will collect and analyze human resources data and make recommendations for improvements to management.

We are looking for someone with excellent business instinct, who is innovative, agile and ethical. Quadra's culture is extremely strong, and we are proud of it! Our U.S. team has served us with Great Place to Work certification and 98% of our team finds us a great place to work. Our culture is challenged by honesty, having fun and most importantly being quick on our feet. If you like to get your hands wet, roll up your sleeves and work in a fast-paced, dynamic and evolving environment, this opportunity could be perfect for you!

Quadra Chemicals is one of North America's leading distributors of raw materials. We have facilities across Canada and in selected markets in the United States. Our operations are constantly growing and evolving.

You will play a key role in the team and have the following responsibilities:

• Compliance:
• Ensuring implementation and compliance with Quadra’s policies and adherence to Federal, State, and Local employment laws and regulations
• Recommending best practices; reviews policies and practices to maintain compliance
• Coach and train managers & supervisors regarding company policies & procedures and appropriate handling of employee matters
• Prepare and deliver employee training related to HR programs, policies, and compliance
• Conducts workforce data analysis, prepares summary reports, and develops and recommends strategies and actions indicated by such data to improve HR metrics
• Process new hires, terminations, transfers, promotions, salary changes in HRIS system, and verifies, maintains personnel employee files are accurate
• Benefits & Pension: Assist employees with benefits requirements and enrollments, qualifying life events, FMLA, claims, leave of absences and respond to 401(K) enquiries, relating to enrollments, plan changes and contribution amounts. Support the Benefits & Pension Advisor with onboarding programs and any other related projects
• Culture, Employee Relations & Experience:
• Facilitate cultural and organizational development initiatives that foster a positive and high-performance culture including employee engagement surveys and action planning, communications, recognition, and effective management practices, etc.
• Provide labor relations support at the Company’s represented site by developing and implementing strategies for optimizing the relationship between departments
• Managing employment-related inquiries, providing responsive and timely solutions to needs
• Performs routine tasks required to administer and execute human resource programs including but not limited to benefits, leave, progressive discipline, disputes and investigations, performance and talent management, recognition, employee engagement, occupational health and safety
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Reinforce the organization’s core values and behavioral expectations through modeling, communication, and coaching
• Assist Talent Acquisition Team on recruitment; interviewing, liaising with hiring managers, onboarding and orientations for new hires, trainings, exit interviews
• Assist the Learning and Organizational Development Team by supporting change management initiatives; to identify, develop and implement change management strategies with business units
• Effectively partners with leaders, developing strategies and tactics to drive organizational performance, such as improving retention and employee satisfaction and meeting strategic goals
• Analytics & Reporting:
• Follow HR market trends and US state legislation and liaise with HR team to inform them
• Analyze trends and metrics in partnership with HR team to develop solutions.
• Proactively gathers and interprets data; identifies opportunities for improvement
• Assist in providing data and stats for internal or external audit

What experience is required to be successful in this role? :

• A Bachelor’s Degree in Human Resources, Human Resources Management or related field
• Minimum of 5 of human resources, HR Generalist, general HR, or related experience
• Ceridian Dayforce knowledge (or other HRIS system)
• Experience undertaking recruiting, onboarding, benefit open enrollments, and training and development initiatives
• Knowledge of HR compliance, employment / labor laws and regulatory requirements
• Extensive US legislation knowledge
• HR certifications such as PHR, SPHR, SHRM (SHRM-SCP, SHRM-CP) would be considered as an asset
• Strong customer-service focus, with excellent interpersonal and communication skills, and the ability to work well in a fast-paced HR team environment
• Should be a self-starter, with ability to manage, coordinate and prioritize multiple projects and be able to quickly learn and implement processes
• Need to be comfortable working with all levels of the organization
• Solid foundation in employee relations
• Strong computer literacy
• Must possess a high degree of confidentiality and discretion
• Good decision making, sound business judgement and analytical skills
• Valid Passport: you must be able to travel up to 15% of time (USA & Canada) – including overnight travel

What are the perks of this role? :

• Permanent, full-time position
• Competitive salary & Performance incentive program
• Excellent benefits package!
• Flexible work policy & Disconnection policy
• Programs offered to employees to improve their quality of life (Wellness)
• Virtual care/Tele-Health; access to a doctor 24/7
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan (401(K)) with a Company match
• Vacation, personal days and flex days
• Fast-growing, privately held, family-owned company with a strong infrastructure
• Pleasant work environment on a daily basis (Great Place to Work and Best Managed Companies certification!)
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity and inclusion
• Employee Assistance Program (EAP)
• Career development and advancement opportunities
• Customized training
• Social activities organized by the company
• Referral program ($)
• Employee recognition program (years of service, merit awards, etc.)
• Cellphone & internet reimbursement
• Digital environment
• And much more !

California Applicants: The pay range for this position is reasonably expected to be $50,000.00 to $100,000.00. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits

Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies and work location.

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral (or gender-neutral) wording in a non-discriminatory spirit.

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