Job description
Overview:
The Ideal Candidate
Essential Duties and Responsibilities
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
The HRIS Analyst provides functional user and technical system support of the HRIS/Payroll System and all other secondary HR systems such as our Applicant Tracking System, LMS, Recruiting AI Tool, and Giving Campaign Platform as directed while administering all policies and procedures relating to all HR system activity.
The Ideal Candidate
- You are a problem solver with a customer service mindset
- You are analytical and a techie at heart
- You are a strong communicator and team player; easy going and easy to get along with
- You are able to complete your daily tasks while assisting with various project initiatives simultaneously
If this sounds like you, we invite you to keep reading and apply!
What You'll Do:
Essential Duties and Responsibilities
Please note that the duties below can vary based on the workflow of your local office.
- Monitors all internal system and workflow transactional notifications and takes appropriate action to resolve within the HRIS/Payroll System (Tier 1 & Tier 2 Troubleshooting
- Regulates Learning Management System configuration, security, and roles
- Administers training programs the Organizational Development COE provides to ensure compliance training and maintain or improve job skills.
- Communicates with Field HR Teams to ensure training material is functioning as intended
- Maintains records of training and development system activities, attendance, results, and retraining requirements and communicates with COEs and Field HR.
- Maintains the configuration and administration of the Performance Management process
- Performs case management/user support via phone and email in relation to system login, data integrity, and security access and escalates errors to external vendors as necessary
- Troubleshoot HR/Payroll errors and escalate accordingly
- Responsible for system configuration and maintenance in the applicable internal ticketing system.
- Performs system testing for current functionality, future initiatives, upgrades, and new releases and creates comprehensive functional spec/testing documentation as required.
- Creates user, system, and new functionality/training documentation for Corporate and field use
- Updates the security roles and administration for the HRIS and other secondary HR systems and provides recommendations when appliable
- Provides support for any small to medium scale projects for HR COEs when assigned
- Other duties as assigned
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary
- Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
- Company match 401(k) plan – 50% up to 6%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Pet benefits & discounts
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
Qualifications
Bachelor's Degree in Business and a minimum of 5 years in a support role using UKG or a similar HRIS system; or a combination of education and experience- Thorough understanding of all areas of information systems with a highly technical knowledge of at least one commercial HRIS product.
- Prior experience providing exceptional customer/employee support via phone, email or written communication
- Strong knowledge in Microsoft Excel (e.g., basic formulas, spreadsheet creation and maintenance) and basic knowledge of other Microsoft Office Suite products.
- Ability to multitask while maintaining the utmost confidentiality and expert level attention to detail and accuracy in a fast-paced environment
- Strong verbal and written communication skills.
- Excellent interpersonal and technical support skills.
- Excellent analytical and problem-solving skills.
- Familiarity with HR policies and procedures to ensure the HRIS meets organizational needs and goals.
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
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