HR Services Coordinator is a primary point of contact for employees and managers to answer general HR questions. This role also provides support through a variety of standardized and operational processes, to provide administrative support resources from a centralized services perspective.

Essential Job Duties:

• Respond to questions on administrative HR procedures and practices via multiple channels within HR Services (e.g. e-mail and phone).
• Answer HR policy-related questions, provide guidance to both managers and team members, and escalate as appropriate.
• Educate employees and managers of services available to them and encourage the use of self-service and other online systems/tools.
• Input and retrieve a variety of data to produce documents and reports by utilizing reporting systems.
• Perform transactions in various HR systems: HRIS, Performance Management, ATS, etc.
• Escalate/triage issues or queries to Regional HRMs or departmental specialists as needed.
• Ensure full compliance with applicable laws and regulations.
• Participate in enterprise-wide projects such as HR system upgrades or implementation of new HR technology, including testing and training, as needed.
• Integrate efficiently with team members in the functional area(s), seeking input/assistance as needed.
• Reconcile invoices for various Human Resources vendors.
• Sort incoming HR mail for HR/Benefits/Talent Acquisition teams.
• Assist with recruitment and job postings as needed.
• Initiate and support the continual improvement of Keystone Automotive Industries’ quality improvement system.
• Assumes other duties as assigned.

Education and/or Experience:

• High School graduate or G.E.D. equivalent required.
• Bachelor’s degree in Business Administration, particularly in Human Resources Management, or at least 2 years of experience in Human Resources.

Knowledge/Skills/Abilities:

• Requires a comprehensive understanding of Human Resources law, and employment law.
• Requires knowledge of the principles, theories, and practices of HR management, the ability to provide unbiased evaluations to all personnel, and knowledge of employee benefits, selection processes, and job analysis.
• Strong communication skills, with an emphasis on tact and diplomacy.
  This includes the ability to speak and write clearly to deliver customer service excellence – over the phone, through e-mail, or in all other interactions.
• Build strong customer focus, delivering solutions with our employees in mind.
• Strong organizational skills, with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail.
• Treat highly confidential information with the utmost integrity.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long Term Disability
• Short Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts