Job description
Our client is searching for an HR Services Director with previous experience managing a team of HR/Client Service Specialists. Previous PEO, or related industry, experience is a must. The position is needed for South Carolina
HR Service Director
Plans and administers policies relating to all phases of transactional and strategic human resources activity by performing the following duties personally or with the support of a service team. The candidate must have experience working with multiple small to mid-sized enterprises and can demonstrate a history of providing astounding customer care.
Job Duties:
HR Service Director
Plans and administers policies relating to all phases of transactional and strategic human resources activity by performing the following duties personally or with the support of a service team. The candidate must have experience working with multiple small to mid-sized enterprises and can demonstrate a history of providing astounding customer care.
Job Duties:
- Write and deliver presentations to client companies, local organizations, etc.
- Serve as the frontline expert for company as it relates to HR.
- Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.
- Recruit, interview, evaluate, and select client employees as requested to fill vacant positions utilizing an applicant tracking system, and other technologies.
- Plan and conduct new employee orientation to foster positive attitude toward company goals.
- Manage and document client service activities in a customer relationship management system. This may include client project plans, strategic and transactional HR related activities such as hires, promotions, transfers, performance reviews, terminations, and employee statistics.
- Coordinate client management/employee training and performance management utilizing on line programs and HR software.
- Advise client management in appropriate resolution of employee relations issues.
- Respond to client inquiries regarding policies, procedures, and programs.
- Investigate accidents and prepare reports for insurance carrier if required.
- Conduct wage surveys within labor market to determine competitive wage rate.
- Prepare budgets and cost analysis on a variety of human resources projects.
- Conduct new client meetings to review service history and develop a service plan for strategic HR service delivery.
- Represent organization at personnel-related hearings and investigations as needed.
- Maintain close and constant contact with client companies to establish a proactive service relationship and promote retention.
- Support the organization’s high standards for Customer Care while performing as a key member of a service team.
- Partner in the organization and carrying out of the training program for HR Advisors.
- Review employee job descriptions and supervisory responsibilities to advise clients on how to classify employees for overtime purposes.
- Advise clients on how to maintain personnel and other employee records in strict accordance with state and federal laws.
- Assist client management with employee terminations, including exit interviews, severance, and releases, if any.
- Provide anti-harassment, discrimination, and other training to client employees, especially those in supervisory positions.
- Assist client management to comply with other employment laws and regulations.
- Conduct investigations and EEO responses for clients.
- Become a strategic partner to the Company's Executive Team while everyone works to build a strong PEO/Client relationship.
About Us:
McHenry Consulting is a boutique consulting firm which specializes in the PEO and staffing industries. The firm brings nearly a century of business experience amongst its principals and consultants which includes executive management, operational, recruiting, sales & marketing, IT, financial and business advisory experience.
McHenry Consulting is a boutique consulting firm which specializes in the PEO and staffing industries. The firm brings nearly a century of business experience amongst its principals and consultants which includes executive management, operational, recruiting, sales & marketing, IT, financial and business advisory experience.
Visit our Careers page for a complete listing of PEO employment opportunities throughout the country:
http://www.mchenryconsulting.net/
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