Job description

SUMMARY:

The Housing Case Manager provides housing-related case management that includes conducting assessments, determining eligibility for housing and mainstream services, jointly developing an individualized housing service plan, linking clients with community-based \ resources, and recommending financial assistance funds (security deposits, rent) to Public Housing Authority (PHA)

QUALIFICATIONS:

• Preferred: BSW Minimum of 6 months of paid experience and serving individuals and families experiencing homelessness.
• Required: Bachelor's degree in social work or human services – related field and one-year paid experience serving individuals and families experiencing homelessness.
• Experience working with clients in crisis
• Strong ability to effectively resolve and cope with immediate crisis situations.
• Strong communication skills, speaking, listening, and writing clearly and thoroughly
• Proficient in Microsoft Office and database software used to track service delivery
• HMIS and advanced knowledge of Microsoft Excel is preferred.
• Knowledge of community resources available in various neighborhoods
• Detail-oriented with strong organizational and time management skills.
• Demonstrated ability to work independently and as part of a team.
• Strong ability to represent the interests of the agency, interact effectively with a diverse group, build successful collaborative relationships with program participants, other SBCHC staff, and community partners.

· Valid Texas Driver’s License and personal automobile insurance

• Bilingual- English/Spanish is preferred.
• Experience with working with Youth or Young Adults
• Experience with building financial capability via educational opportunities and employment readiness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct comprehensive housing-related case management of potential participants referred through Coordinated Access.
• Conduct monthly home visits utilizing a personal vehicle.
• Develop Individualized Housing and Service Plans (IHSP) for each participant using the required program forms.
• Collect all necessary documentation needed to support assistance.
• Find temporary housing opportunities for eligible participants and identify permanent housing options for program participants

· Determine and recommend to Supervisor/Housing Manager the level and duration of financial assistance for eligible participants including the PHA.

· Prepare requests for financial assistance and submit all required documentation to supervisor for approval and approved documentation to PHA.

· Manage and track financial assistance funds from beginning to end.

· Collaboratively work with Coalition for the Homeless – Houston Housing Specialists to find permanent housing options for program participants.

· Interface with landlords whenever necessary to mitigate issues or advocate for participants.

· Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission

· Recertify participants receiving financial assistance every month to assess participant progress and needs.

· Collaborate and communicate closely with formal partner agencies for the program.

· Document and maintain up-to-date information on services provided to participants in the Homeless Management Information System (HMIS) and hard copy case records.

· Prepare and submit weekly program update and financial assistance tracking reports.

· Participates in SBCHC’s Quality Assurance/Performance Activities as well as Compliance related matters.

· Abides by SBCHC’s Values and Standards of Conduct

· Participates in compliance, risk and safety, quality assurance and performance improvement activities.

· Other duties as assigned.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Preferred)

Work Location: One location

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